Seasonal Walmart Customer Care Specialist (10.15.18)
- Location SALT LAKE CITY, UT
- Career Area -
- Job Function -
- Employment Type -
- Position Type -
- Requisition GH1292421
What you'll do at
Seasonal Walmart Customer Care Specialist at Jet
If you are a person who has the skills to provide the best customer service possible, over multiple channels, then we may have the right Seasonal job for you!
- Responsible for providing exceptional customer service through phone contacts
- Expected to contribute to the awesome team environment so your peers and you are motivated to perform at the highest potential.
- Required to speak to and communicate with our Walmart Customers to resolve customer service questions and concerns.
- Maintain reasonable, consistent, and predictable attendance.
- Shifts starting between 6:00 am and 1:30 pm seven days a week with varying days off
- Available for a four-week mandatory training from 9:00 am - 5:00 pm Monday – Friday. Training
- You have a positive, happy attitude that makes you want to serve our customers every day.
- You believe in helping resolve customer's problems on the first contact.
- You want to grow and have the opportunity to take on more responsibility.
- You have the ability to adapt to change and perform well under pressure.
- You're smart, honest and a great communicator.
- You have the ability to work in a team environment.
- You have excellent spoken and written English AND great listening skills.
- You are comfortable navigating multiple systems and getting up to speed very quickly with all of the Walmart online tools.
- You are available to work with limited to no PTO from September to December or early January.
We Ask For
- Strong problem-solving skills – you're resourceful.
- Experience using multiple interfaces during an interaction
The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.
All the benefits you need for you and your family
- Multiple health plan options
- Vision & dental plans for you & dependents
- Associate discounts in-store and online
- Financial benefits including 401(k), stock purchase plans and more
- Education assistance for Associate and dependents