Associate Analyst, Operations

Associate Analyst, Operations

  • Location SAN BRUNO, CA
  • Career Area Customer Service and Call Center
  • Job Function Customer Service and Call Center
  • Employment Type -
  • Position Type -
  • Requisition 976776BR

What you'll do at

The Walmart Online Grocery Customer Care team is looking for an enthusiastic writing and content development team member. You'll create content for and manage our knowledge base, help center, training materials, and inter-team communications. This position will also provide analytics & reporting support to a variety of business partners.

Minimum Qualifications

-Bachelor's Degree, preferably in English/Lit/Writing/Humanities
-Experience with MS office suite, including PowerPoint, Word, Outlook, and Excel
-Drive to expand their skill set & knowledge to help support the team
-Ability to work independently and multi-task in a fast-paced environment

Preferred Qualifications

10% travel or less, but training would require 2 weeks of travel.
Rotational on-call schedule 10% of the time.


The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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