Product Manager

Product Manager

  • Location SAN BRUNO, CA
  • Career Area Technology & Software Development
  • Job Function Product Management - Technology
  • Employment Type -
  • Position Type -
  • Requisition 972440BR

What you'll do at

We are seeking a visionary product leader with a real passion for defining and optimizing the acquisition and onboarding journey of Walmart Sellers and Dropship Vendors.

Walmart's Partner Product team is responsible for providing the APIs, portals, and CRM system, to acquire and manage Selling Partners for our Retail Category Team across Walmart’s US eCommerce sites; including Walmart.com, Jet.com, Hayneedle.com, Shoes.com and others. These critical tools enable our Category teams to action data and optimize customer experience, search, pricing, fulfillment and more to drive business results.

The team partners with US eCommerce business leadership, our Category leaders, and our Retail Technology Engineering organization to conceptualize, craft, and launch innovative tools and capabilities.

In this role, you will:
• Define product strategy for our next generation Customer Relationship Management tools, providing best-in-class capabilities, actions and results
• Work with a team of all-star analytics, data science, design and engineering professionals
• Utilize Salesforce for exceptional customer and internal operations at exceptional scale, and the processing of millions of interactions
• Build an effective roadmap and define user stories that support user needs and business outcomes
• Work closely with Retail Category teams and engineering to deliver new systems and tools that power the site experience
• Serve as an internal evangelist for your product
• Improve the usability of user routines to accommodate complex outcomes
• Identify opportunities for automation
• Concept and build to consistent interaction patterns

Who are you
• Strong communicator; able to level up and down on topics with ease
• Passion for launching creative products, services and solutions that enable internal users to enhance the customer experience and improve operations
• Ability to process, review and interpret large bodies of qualitative and quantitative data on customer usage patterns to uncover new product insights
• Understand the importance of design and research and how both fit into building new processes and deploying new technologies
• Drive continuous improvement while balancing both "incremental" and "breakthrough" improvements
• Able to convincingly communicate product vision, solutions and benefits of new tools and processes to our Category teams
• History of successfully influencing through peer teams to achieve breakthroughs
• Think analytically and know how to bring to bear data to prioritize
• Can envision a world different than the status quo and can clearly articulate the path to get there
• Dedicated problem solver who operates effectively and independently, even in areas of uncertainty and ambiguity
• Someone people like working with!

• 5-7 years of Product Management experience in eCommerce, Analytics or SaaS
• Bachelor’s degree in Computer Science, Engineering, or equivalent (though strong Product Leaders can come from diverse educational backgrounds)
• Prior experience working directly with Customer Relationship Management and Customer Support enterprise software.
• Human centered design experience launching new solutions that are tailor made to suit the needs of the people you're designing for
• Excellent written, verbal and interpersonal skills


Ability to work effectively across a large organization to drive Product forward
• Strong problem-solving skills
• Ideally versed in both online and integrated retail environments
• Experience in developing and deploying Salesforce in a retail or ecommerce environment

Minimum Qualifications

  • Bachelor’s degree in Computer Science, Business Administration, Information Systems, or related field and 5 years experience in product management, business consulting, or related field.
  • Preferred Qualifications

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    About Walmart

    At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
    Walmart Associate
    "I feel like my manager wants to help me become a better developer and a better person overall."
    — Roel, Program Analyst

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    All the benefits you need for you and your family

    • Multiple health plan options
    • Vision & dental plans for you & dependents
    • Associate discounts in-store and online
    • Financial benefits including 401(k), stock purchase plans and more
    • Education assistance for Associate and dependents

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