Advanced Systems Engineer
- Location BENTONVILLE, AR
- Career Area Technology & Software Development
- Job Function Information Technology
- Employment Type Full Time
- Position Type Salary
- Requisition 941895BR
What you'll do at
Job Location: Bentonville, AR
Duties: Coordinates system changes with Customers and other system areas by ensuring testing and validation; overseeing upgrades and release schedules for products; evaluating the environment; serving on division change councils; and reviewing changes before and after production installations. Coordinates system support and performance by ensuring support queue issues are resolved; identifying the root causes of issues; driving suppliers to resolve issues related to products in accordance with service level agreements; documenting the resolution of issues; and performing escalation procedures. Demonstrates up-to-date expertise in Information Systems Division (ISD) infrastructure and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet Customer and business needs; and building commitment for perspectives and rationales Leads team tasks by making assignments to team members; reporting updates on projects; tracking and reporting time spent on projects; leading discussions in team meetings; creating and reviewing team documentation; developing written and oral presentations for diverse audiences (for example, management, Customers, suppliers, technical staff); participating in budgeting for the team (for example, acquire supplier maintenance quotes, resource projections, create capital expenditure request (CER)); holding team members accountable for compliance with standards; and recognizing team accomplishments. Leads the development of system solutions, within the guidelines identified in the Information Systems Development Life Cycle (ISDLC), that have high availability and scalability consistent with Customer needs by assisting technical experts and senior engineers in setting technical direction; ensuring requirements are met to support implementations; developing and reviewing system documentation; and participating in solution reviews. Mentors and develops Associates by assigning specific work to develop particular knowledge areas; helping Associates with technical competencies; teaching technologies through informal and formal mentorship both inside and outside the team; providing technical expertise through multiple methods (for example, town halls, classrooms, collaboration sites); and providing subject matter expertise for application and infrastructure projects. Ensures technology roadmaps are incorporated into hardware and software platforms by working with subject matter experts to create system designs; providing input into technology roadmap changes; coordinating the evaluation of supplier solutions; reviewing and presenting recommendations relative to supplier solutions and services; and researching and presenting information about new technologies.
"I feel like my manager wants to help me become a better developer and a better person overall."
Hello, NW Arkansas
With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.Discover NW Arkansas
Crystal Bridges Museum
Celebrate the American spirit in a setting that unites the beauty of art and the power of nature.
Walton Arts Center
Arkansas' premiere center for visual arts and entertainment.
An interactive children's museum that's fun for the whole family.
42 acres of premiere public garden space.
Devil's Den State Park
Located on 2,500 acres, Devil's Den State Park is the perfect place to explore Arkansas' natural beauty.
- come together
The best of shopping and restaurants, right in the heart of Fayetteville.
All the benefits you need for you and your family
- Multiple health plan options
- Vision & dental plans for you & dependents
- Associate discounts in-store and online
- Financial benefits including 401(k), stock purchase plans and more
- Education assistance for Associate and dependents