Program Manager - Customer Experience Technology

Program Manager - Customer Experience Technology

  • Location BENTONVILLE, AR
  • Department Project & Program Management
  • Team Project and Program Management
  • Employment Type Full Time
  • Position Salary
  • Requisition 877454BR

What you'll do

  • Develops Information Systems Division (ISD) associates
  • Develops and maintains professional relationships with all project or program sponsors (for example, senior management) and stakeholders (for example, end users and suppliers)
  • Drives the execution of multiple business plans and projects
  • Ensures business needs are being met
  • Leads project or program management process improvement
  • Leads the planning of multiple large projects or a programs while adhering to the Information Systems Development Life Cycle (ISDLC)
  • Manages the execution of multiple large projects or a program with minimal guidance
  • Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity
  • Provides supervision and development opportunities for associates

Minimum Qualifications

  • Bachelor's degree in Information Technology, Computer Science or related field and 6 years experience in information technology or related field within the past 10 years OR 8 years experience in information technology or related field within the past 10 years OR Master's degree in Information Technology, Computer Science or related field and 4 years experience in information technology or related field within the past 10 years.

Preferred Qualifications

  • 3 years experience leading large and diverse groups of employees to complete projects on time and within budget.
  • 3 years experience managing, tracking, and reporting IT budgets.
  • 4 years experience utilizing systems development lifecycle processes.
  • Project Management Professional (PMP) certification.
Ace The Interview
"Our leadership invests in every associate and it’s up to us to change the course of retail—and we’re doing it every day. I feel unstoppable."
— Diane, Project Manager

Hello, NW Arkansas

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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