Technician IV Control Room-ISD

Technician IV Control Room-ISD

  • Career Area Technology & Software Development
  • Job Function Information Technology
  • Employment Type Full Time
  • Position Type Hourly
  • Requisition 859559BR

What you'll do

Completes work assignments and priorities
•Complies with company policies, procedures, and standards of ethics and integrity
•Ensures tasks are completed accurately and within guidelines
•Manages and completes Customer requests with minimal supervision
•Obtains knowledge about the business and team responsibilities
•Processes incoming Customer requests received through various communications (for example, phone calls, email, system software, walk-ups)
•Troubleshoots and resolves complex issues

Minimum Qualifications

  • 1 year work experience in IT, retail, or customer service.

Preferred Qualifications

1 year experience supporting mainframe systems and tools.
•1 year experience working with ticket resolution software.
•1 year work experience using Microsoft Office, including Outlook, Excel, and Word functions.
Walmart Associate
"I feel like my manager wants to help me become a better developer and a better person overall."
— Roel, Program Analyst

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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