Senior Technical Project Manager

Senior Technical Project Manager

  • Location SAN BRUNO, CA
  • Career Area Project & Program Management
  • Job Function Project and Program Management
  • Employment Type -
  • Position Type -
  • Requisition 847094BR

What you'll do

• Develop and drive the strategy for data centers
• Develop and provide program management services for data centers
• Manage the complete program lifecycle for data centers from request, procurement, receiving, deployment, maintenance, and decommission/end of life
• Manage capacity planning to support business growth including request process- weighting priority, requirements, cost/budget, and schedule
• Manage project budgets for the data center including planning and reporting cost benefit analysis (plan vs actual)
• Manage infrastructure utilization to increase efficiency and optimize cost
• Work with ServiceNow team on asset management, inventory, CMDB and others related to infrastructure modules
• Manage geographically distributed teams, off-shore development teams and third-party vendors for successful program launch
• Address program bottlenecks, provide alternative resolutions and mitigation strategies with win/win outcomes
• Establish and maintain clear chains of accountability for program team.
• Experience interfacing and communicating with executive, business and technical stakeholders
• Negotiate program delivery timelines with stakeholders
• Ensure ongoing communication of progress against project/program objectives to various forums


Minimum Qualifications

• Bachelor’s Degree in Computer Engineering or related field
• At least 3 years of project management experience
• Strong analytical and problem-solving skills, exposure to large-scale systems program management
• 3+ years managing data centers in eCommerce space deploying bare metal compute, network, and storage
• Excellent verbal and written interpersonal skills
• Proven track record of taking ownership and driving results
• Ability to drive multiple programs and collaborate effectively with external and internal partners
• Working knowledge of data center infrastructure and operations (system admin or neteng admin)
• Understands firmware for compute, storage, and network. Also, automation using python, ansible, chef, and puppet.
• Efficiency using ServiceNOW, JIRA, Confluence and other program management tools

Preferred Qualifications

• Proven process improvement skills to reduce lead times, cycle times and defects
• Interface with all levels (business and technical members) and disciplines within the organization
Smart Benefits
"My favorite part of the day is talking with my team while drinking coffee and eating a donut."
— Kendell, Project Analyst

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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