Senior Technical Project Manager
- Location SAN BRUNO, CA
- Career Area Project & Program Management
- Job Function Project and Program Management
- Employment Type -
- Position Type -
- Requisition 847094BR
What you'll do
• Develop and provide program management services for data centers
• Manage the complete program lifecycle for data centers from request, procurement, receiving, deployment, maintenance, and decommission/end of life
• Manage capacity planning to support business growth including request process- weighting priority, requirements, cost/budget, and schedule
• Manage project budgets for the data center including planning and reporting cost benefit analysis (plan vs actual)
• Manage infrastructure utilization to increase efficiency and optimize cost
• Work with ServiceNow team on asset management, inventory, CMDB and others related to infrastructure modules
• Manage geographically distributed teams, off-shore development teams and third-party vendors for successful program launch
• Address program bottlenecks, provide alternative resolutions and mitigation strategies with win/win outcomes
• Establish and maintain clear chains of accountability for program team.
• Experience interfacing and communicating with executive, business and technical stakeholders
• Negotiate program delivery timelines with stakeholders
• Ensure ongoing communication of progress against project/program objectives to various forums
• At least 3 years of project management experience
• Strong analytical and problem-solving skills, exposure to large-scale systems program management
• 3+ years managing data centers in eCommerce space deploying bare metal compute, network, and storage
• Excellent verbal and written interpersonal skills
• Proven track record of taking ownership and driving results
• Ability to drive multiple programs and collaborate effectively with external and internal partners
• Working knowledge of data center infrastructure and operations (system admin or neteng admin)
• Understands firmware for compute, storage, and network. Also, automation using python, ansible, chef, and puppet.
• Efficiency using ServiceNOW, JIRA, Confluence and other program management tools
• Interface with all levels (business and technical members) and disciplines within the organization
"My favorite part of the day is talking with my team while drinking coffee and eating a donut."
Hello, Silicon Valley
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Golden Gate Cemetery
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All the benefits you need for you and your family
- Multiple health plan options
- Vision & dental plans for you & dependents
- Associate discounts in-store and online
- Financial benefits including 401(k), stock purchase plans and more
- Education assistance for Associate and dependents