2017 Intern Conversion: 2018 GBS-Research Speciali...

2017 Intern Conversion: 2018 GBS-Research Specialist, User Experience

  • Location BENTONVILLE, AR
  • Department Technology & Software Development
  • Team User Experience and Design (UX/UI)
  • Employment Type Full Time - Campus
  • Position Salary
  • Requisition 843025BR

What you'll do

  • Assists in the execution of user research projects
  • Builds efficiencies in the User Experience process: refining best practices based on qualitative and quantitative data gathering and analysis; understanding and prioritizing customer and business needs; conducting tool evaluations using SUS (System Usability Scale,and usability surveys to inform purchase decisions and design justifications; and conducting iterative design validation to ensure user experience design is functioning as intended and adjusting design as needed based on results.
  • Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans
  • Develops basis for use cases and strategic approaches for conducting research studies by: holding user research sessions with internal and external business partners (for example, workshops using design thinking, day in the life ); documenting inputs into the design work that helps build out the systems; analyzing the gathered data to draw conclusions and find common themes; and developing the method/approach from the data (for example, location, sample size, sample demographic, observation, focus group, surveys).
  • Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
  • Provides and supports the implementation of business solutions
  • Supports management with research projects by: supporting the planning and scheduling of research studies that have been approved

Minimum Qualifications

  • Bachelor s degree in Engineering, Design, Writing, Human Computer Interaction, Computer Science or related field OR 2 years experience in User Experience Research or User Experience Design or related field.

Preferred Qualifications

  • Certification in User Experience from Nielsen Norman, Human Factors International or other institution.
Walmart Associate
"I feel like my manager wants to help me become a better developer and a better person overall."
— Roel, Program Analyst

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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