Senior Director, User Experience

Senior Director, User Experience

What you'll do at Walmart Labs

The Senior Director of Design establishes and drives the overall strategy for design and execution of our e-commerce properties. This is a senior-level role with significant responsibility, creativity, technical expertise, and business sense required.

Responsibilities:
• Recruit and develop extraordinary talent, by coaching, managing and mentoring a team of 10-20 designers.
• Oversees the development, execution, and improvement of User Experience strategic plans
• Establish and communicate effective design processes through a strong understanding of user-centered design techniques coupled with practical experience in how a design team should collaborate cross-functionally for maximum effectiveness delivering solutions.
• Juggle many objectives, as a consistent champion for the customer.
• Lead strong teams through rapidly evolving, complex demands, including multiple projects with dependencies on other internal teams.
• Apply and further develop your experience in developing new approaches to design based on industry best practices, including agile and lean product development methodologies.
• Drive multi-channel user experience strategy and innovation with successful delivery of product roadmaps
• Identify the need for analysis of customer behavior changes (for example, spikes in sales revenues, traffic, abandonment, engagement)
• Manage and approve prototypes, specification documentation and style guides.
• Provide overall direction for design.

Minimum Qualifications

• Bachelor's Degree in Human Computer Interaction (HCI), Psychology, Information Science, Design, Communications, English, Writing, or related field and 7 years user experience design or related field OR 11 years experience in user experience design or related field.
• 5 years of supervisory experience.

Preferred Qualifications

• Masters Degree in Cognitive Science, Computer Science, Artificial Intelligence, Architecture, Business, or related field.
• 8 years experience in software design or related field.
• 6 years experience in eCommerce or related field.
• 2 years experience developing user experience solutions with agile methodology
• 2 years experience designing front-end user experience solutions for consumer software development using modern web technologies such as AJAX, Ruby on Rails, or related skill.
Walmart Associate
"I feel like my manager wants to help me become a better developer and a better person overall."
— Roel, Program Analyst

Hello, Silicon Valley

You don’t have to choose between your career and your lifestyle. In Silicon Valley, you can have both.

Discover Silicon Valley
Silicon Valley
View of Silicon Valley from the hills after a passing storm

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

Recently viewed jobs