Agent, Trust & Safety - GCMP

Agent, Trust & Safety - GCMP

What you'll do

• Minimum of 2 years of experience in eCommerce support
• Have a basic understanding of Intellectual Property laws
• Ability to work well in fast paced work environment
• Ability to build and maintain effective working relationships with all levels of management and staff
• Ability to handle complex issues and make independent decisions about what data and approach is best for the task at hand
• Advanced written and verbal communication, initiative, and solid judgment abilities/skills

Minimum Qualifications

• Creativity, communication, and problem-solving skills
• Excellent organizational skills and ability to work independently
• Proficiency with MS Office suite
• Bachelor’s degree

Preferred Qualifications

  • 1 year's experience working in an eCommerce organization, online retailer, or services organization.
  • 2 years experience in customer service related field.
  • 2 years experience in risk management and fraud prevention.

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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