Director - Global Shared Services Center - Charlot...

Director - Global Shared Services Center - Charlotte, NC

  • Location CHARLOTTE, NC
  • Department Customer Service & Call Center
  • Team Customer Service and Call Center
  • Employment Type Full Time
  • Position Salary
  • Requisition 826445BR

What you'll do

**This position will office in Charlotte, North Carolina. If you are not residing in the metro area, relocation will be required. Relocation benefit assistance offered.**

Lead Global Shared Services Center activities including strategies, process improvements, special projects, and control functions. Large team people leadership experience in a shared services, call center or contact center required.

  • Cultivates an environment where associates respect and adhere to company standards of integrity and ethics
  • Develops and implements divisional strategies
  • Develops and implements strategies to attract and maintain a highly skilled and engaged workforce
  • Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals
  • Directs compliance to drive financial performance of division
  • Oversees and drives innovations and process improvement activities
  • Provides overall direction
  • Serves as a subject matter expert across Global Shared Services disciplines (for example, accounts payable, payroll, post audit, reconciliation, regulatory reporting, tax) and consults with various business areas

Minimum Qualifications

  • 2 years supervisory experience.
  • Bachelor s degree in Accounting, Finance, or related field and 6 years experience in accounting, finance, or related field OR 8 years experience in accounting, finance, or related field.

Preferred Qualifications

  • Master's degree in Business Administration (MBA) or related field.
  • Project Management certification.

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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