SamsClub.Com_Systems Operator

SamsClub.Com_Systems Operator

  • Location SWEDESBORO, NJ
  • Department Distribution Centers
  • Team Warehousing - Hourly
  • Employment Type Full Time
  • Position Hourly
  • Requisition 817038BR

What you'll do

  • Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers, associates).
  • Coordinate and support security measures to safeguard information against accidental or unauthorized damage, modification or disclosure.
  • Install, monitor, maintain and repair system hardware, software, and peripheral equipment, following design or installation specifications.
  • Maintain operation of system hardware through monitoring functionality, preventative maintenance, identifying and reporting or resolving performance issues.
  • Perform daily administrative tasks including pass down reports, billing, user access coding, filing, etc.
  • Provide support to internal and external customers
  • Respond to and resolve critical systems issues (e.g., system or hardware down); respond and follow up on urgent customer requests.
  • Respond to internal and external customer calls related to orders, claims, damages, billing issues, etc.
  • Troubleshoot all system and user issues (hardware and software); report issues and status to manager, leader, or customer throughout the troubleshooting process.

Minimum Qualifications

  • Associate's Degree in an information systems related field (e.g., computer science, management information systems) OR 6 months experience as a Walmart Logistics associate and 6 months experience using and maintaining computer applications (e.g., networking, troubleshooting, email, spreadsheets, word processing) OR 1 year experience in an information systems related field (e.g., computer science, management information systems)

Additional Qualifications

  • 6 months experience working with Walmart Logistics applications (e.g. Global Logistics Systems (GLS), Trailer Manifest System (TMS), Global Distribution Systems (GDS), IBM CICS (Host)
  • Both 1 year work experience maintaining and troubleshooting computer systems (e.g., networks, computer hardware and software) and 1 year experience with MS-office software (Outlook, Excel, Word) to communicate with customers and associates, track information and maintain records

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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