• Location CHARLOTTE, NC
  • Department Human Resources
  • Team Human Resources
  • Employment Type Full Time
  • Position Hourly
  • Requisition 768415BR

What you'll do

Resolves outstanding items by researching aged or open items in accounts; compiling reports to monitor productivity and status of backlogs; providing historical data for management to review; providing customer services by communication with internal and external customers; and resolving account issues.

Ensures consistent and accurate reporting by enforcing approval protocol for department processes; monitoring and approving worksheets for changes and corrections; meeting with internal and external stakeholders to address workload issues; performing quality checks and accuracy assessments on work completed by team; and ensuring adherence with business process controls and company policies and procedures.

Maintaining department compliance by working with internal and external auditors to educate and confirm their processes meet control requirements and guidelines; recognizing process deviations indicating possible fraud or control gaps; assisting management with development of team and execution of strategies; and identifying and collaborating with management on
issues impacting workload or team.

Ensuring uninterrupted team functioning by coordinating work flow; setting priorities for work tasks; resolving questions and concerns within the team of responsibility; coordinating cross- training of associates and develops/updates training documentation; helping facilitate team meetings; coordinating job shadow sessions for job candidates; and assisting in preparation of department metrics.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices

Minimum Qualifications

Proficiency in Microsoft Office Suite (Word, Excel Powerpoint)

Additional Qualifications

Associate's Degree in Business Administration, Human Resources or related field OR 2 years’ experience in business administration, human resources related field.

Associate's Degree in Business Administration, Human Resources or related field OR 2 years’ experience in business administration, human resources related field.

2 years’ experience reading, writing, and speaking Spanish or French, as well as English.
Adele Garcia
"Walmart supports their associates. They really are like your second family away from home."
— Adele Garcia, Global HR Operations

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

Recently viewed jobs