Manager, Technical Operations Center

Manager, Technical Operations Center

What you'll do at Walmart Labs

Working directly with other TOC engineers, TDO’s, SRE’s and other engineering and DevOps teams across the company, The TOC manager is responsible for hiring, mentoring and leading a top notch TOC engineering team through daily proactive monitoring and issue detection, resolving issues before they become impacting. They will manage engineer workloads, performance and deliver clear direction to the TOC team. Customer follow up, manage dynamic P1 and P3 calls, provide performance metrics and demonstrating expertise within Service Management processes and procedures to manage service impacting incidents are just some of the additional responsibilities of this critical role

Minimum Qualifications

• Bachelor’s degree or higher in Computer Science, Computer Engineering, Information Systems, or related field
• Thorough understanding of any combination of the following: SOLR, Elasticsearch, Kafka
• Expert Knowledge of distributed systems, monitoring, alerting, trouble shooting
• 10+ years of industry experience.
• Understanding of Java Garbage collection mechanisms and optimization
• Thorough understanding of large scale distributed data stores
• Ability to work in a team collaboration environment using influence without authority

Additional Qualifications

• HDFS, avro, pretty much anything Hadoop related!
• Open source project contributions
• Experience in public presentations
• Experience in technical mentorship
Walmart Associate
"I feel like my manager wants to help me become a better developer and a better person overall."
— Roel, Program Analyst

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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