Analyst, Operations - Customer Care
- Location SAN BRUNO, CA
- Career Area Merchandising and Online Operations
- Job Function Online Operations
- Employment Type -
- Position Type -
- Requisition 1319376BR
What you'll do at
• Demonstrates up-to-date expertise in Walmart.com operational data analysis and applies this to the development, execution, and improvement of action plans.
• Designs and performs analyses to address and resolves operational concerns.
• Drives the development and improvement of new or existing operational tools, reports, and customer-facing functionality.
• Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
• Provides and supports the implementation of business solutions.
• Strong SQL skills.
• Advanced Excel skills.
• Experience presenting to wide audiences.
• Experience in eCommerce, Customer Care or related field.
• Experience with Tableau and Teradata.
• Some travel may be required.
• Please note, we are unable ti provide sponsorship for this role at this time.
• Experience with statistical or optimization modeling tools (e.g. R, SAS, SPSS).
• Experience with process automation scripting or other tools (e.g. Python, Knime).
"I have switched careers twice within Walmart and each time my leadership supported me in learning an entirely different business. "
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All the benefits you need for you and your family
- Multiple health plan options
- Vision & dental plans for you & dependents
- Associate discounts in-store and online
- Financial benefits including 401(k), stock purchase plans and more
- Education assistance for Associate and dependents