Business Manager, Operations

Business Manager, Operations

What you'll do at

Walmart's Brand and Creative Operations team is looking for someone who wants to get into the details about budgets, work with our Finance team, figure out proper governance, and work with our vendor management team on MSAs, ISAs, SOWs, PCRs (these acronyms should mean something to you).

You love numbers and reports and dashboards. You are no stranger to working with agencies, and talking about contracts and funding is really exciting to you. And, of course, you really love being on an awesome Creative team.

What You'll Do:
• Creates, manages, and executes new feature and product development roadmaps
• Demonstrates up-to-date expertise in the merchandising/services area and applies this to the development, execution, and improvement of action plans
• Ensures the alignment of multiple cross-functional teams to ensure the achievement of business objectives
• Manages products, services, and operations (for example, store execution, customer service, fulfillment timeliness, service level agreement (SLA) compliance) for assigned business areas
• Manages the placement of products and services with drop-ship vendors (DSVs)
• Manages the product or service assortment and delivery channels
• Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
• Provides and supports the implementation of business solutions

Minimum Qualifications

• Bachelor’s degree
• 5 years of experience working with cross-functional teams
• 4 years of experience managing agency/vendor contracts and relationships
• 4 years of experience working on a creative team
• 3 years of experience as a creative operations manager, office manager, coordinator, or some other related role
• 3 years of experience managing business/department/team finances
• Excellent soft skills (influencing, persuasion and communication) and proven relationship-building skills
• Excellent verbal and written skills (Maybe you wanted to be a writer at some point?)
• Thrives, excels and remains calm in an extremely fast-paced and high-volume production environment

Preferred Qualifications

• Marketing/creative agency experience -- in-house, even better
• Broad understanding of the agency and creative finances, budgeting, reporting, contracts and negotiation
• Experience in an ecommerce environment
• Experience running a small business is a huge plus


The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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