Senior Product Manager, In-club experience, Sam's ...

Senior Product Manager, In-club experience, Sam's Club

  • Location SAN BRUNO, CA
  • Career Area Product Management - Technology
  • Job Function Product Management - Technology
  • Employment Type -
  • Position Type -
  • Requisition 1266156BR

What you'll do at

As Senior Product Manager, you will lead a group chartered to successfully define, develop and deliver digital products for Sam's Club's physical stores. This extends from increasing the viability of existing products, to developing new products in order to improve member and associate experience across our retail footprint.

You will drive the product discovery process for large complex, and/or ambiguous projects by collaborating with the Business, User Experience, and Engineering teams during discovery to assess value, usability and feasibility of product features; specifying, prioritizing, and communicating high level and detailed product specifications; and using written specifications, business rules, flows, cases and user experience generated deliverables (for example, prototypes, wireframes, design and copy documents). As the product owner, you will then ensure project specs and timelines are met, while solving for roadblocks along the way.

You must possess a unique blend of business and technical understanding; strategy and planning experience, and a strong drive to deliver. You must be a data seeker, a smart risk taker, willing to voice your opinions and unafraid to ask difficult questions. You must be able to effectively communicate and build collaboration at all areas and levels of the business and engineering. The ideal candidate for this role would be entrepreneurial, resourceful, agile and humble.
  • Develops and champions a product vision, strategy, and roadmap for a product area in support of corporate goals and objectives
  • Drives the execution of multiple business plans and projects for Product Management
  • Drives the product discovery process for large complex, and/or ambiguous projects
  • Manages vendor relationships
  • Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity
  • Supports product implementation and deployment for large, complex, and ambiguous projects


Minimum Qualifications

• Bachelor’s degree in Business, Engineering or related fields; MBA preferred
• 5+ years of experience in product management, management consulting or ecommerce
• Domain knowledge in e-commerce, retail, marketing, online advertising and/or analytics
• Exceptional strategic, analytical and problem solving skills
• Ability to develop a product strategy, based on extensive user research and lean testing, and make dynamic adjustments as landscapes shift
• Strong execution skills and ability to “drive” throughout the product lifecycle, from concept to launch
• Ability to multi-task and collaborate with broader cross-functional teams to gather consensus
• Strong presentation and communication (written/ oral) skill
• Willingness to travel appx. 25% every month

Preferred Qualifications

• MBA or Masters
• Previous product management experience in a big box retail environment
• User research experience

About Sam's Club

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.

Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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