Manager, Creative Operations

Manager, Creative Operations

What you'll do at

The Marketing Creative Operations organization is looking for an independent, highly motivated Creative Operations Manager and team leader to take our creative systems, processes, and workflows to the next level. We want innovative problem solvers who can follow through and deliver products and results.

You are great at verbal and written communication, herding cats, working with and persuading all sorts of people – your cross-functional partners love working with you and your team. You’re cool under pressure but with a sense of urgency. You bring order from chaos, you motivate your team and you all get things done. You’re organized, but you’re not a micro-manager and your team loves you. You’re a problem solver and you’re great at coaching your team and mentoring your associates.

We’re looking for folks who can be the vehicle for constant change, and who can handle a huge volume of work, a lot(!) of stakeholders and teams, processes that could be better, and tools that could be better. Experience with creative teams is a must and team management experience is required. Social media production experience is a must. Experience managing development and implementation of workflows and processes is a must. Retail experience is a huge plus. Experience bringing in creative and production tools and managing change is another huge plus.

• Assists in the management of financial operations
• Coordinates, completes, and oversees job-related activities and assignments
• Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
• Manages Creative Marketing Operations
• Manages Creative Marketing project portfolios
• Manages continuous improvement of Creative Marketing tools, documentation, and processes
• Provides supervision and development opportunities for associates

Minimum Qualifications

• Excellent leadership and team leadership skills
• Excellent soft skills (influencing, persuasion and communication) and proven relationship-building skills
• Thrives, excels and remains calm in an extremely fast-paced and high-volume production environment
• 2 years experience as a people manager
• 5 years experience as a project manager, coordinator or in a related role
• 5 years experience managing cross-functional teams
• 4 years experience managing vendor contracts and relationships
• 4 years experience in producing websites and web assets
• 1 year experience in retail environment
• Bachelor's degree in Business, Communications, or related field and 3 years experience in project management, business operations, or related field OR 6 years experience in project management, business operations, or related field.

Preferred Qualifications

• Editorial, design, video, photo or print production experience
• Understanding of web development & process
• Understanding of the creative process
• Experience in an ecommerce environment
• PMI Certification


The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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