Workforce Management Reporting Analyst

Workforce Management Reporting Analyst

  • Location FORT WORTH, TX
  • Career Area Customer Service and Call Center
  • Job Function Customer Service and Call Center
  • Employment Type Full Time
  • Position Type Salary
  • Requisition 1247800BR

What you'll do at

• Consults with internal stakeholders on highly complex or significant matter contacts using data analysis
• Coordinates, completes, and oversees job-related activities and assignments
• Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
• Manages analytical strategies, processes, and best practices
• Provides data-based insight to drive strategy and operational effectiveness
• Provides supervision and development opportunities for associates

Minimum Qualifications

• Bachelor s degree in Mathematics, Statistics, Business, or related field and 2 years experience in data analytics, statistics, or related field OR 4 years experience in data analytics, statistics, or related field.

Preferred Qualifications

• 2 years' supervisory experience.
• 3 years experience using a business intelligence (BI) tool (for example, Oracle) to create a report to specifications.
• 3 years experience using in-database analytics, SQL, or similar programming languages to retrieve, merge, and clean data from multiple sources or platforms


The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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