Senior Director, Product Management - Reviews & Co...

Senior Director, Product Management - Reviews & Community Experience

  • Location SAN BRUNO, CA
  • Career Area Product Management - Technology
  • Job Function Product Management - Technology
  • Employment Type -
  • Position Type -
  • Requisition 1242194BR

What you'll do at

Do you wonder who is left who can compete with Amazon? Do you want to impact the biggest omni-channel retailer (and company) in the country, while helping transform how customers shop online and in stores? Walmart is the place for you!

Reporting into the VP of Discovery & Personalization, you will be responsible for driving the creation and adoption of an engaged online community of users, starting with our User Reviews experience. This is a high impact and high visibility role for someone who has a passion for e-commerce and is a proven team leader. You will level up our current UGC and Reviews experiences across (desktop, rWeb and Apps), while defining a compelling long-term vision for building engaging online communities that establish emotional connections with our customers.

The ideal candidate for this role is a strategic thinker who can span from big picture innovation to problem solving to launching quality experiences at enormous scale. You understand customer journeys and know how to deliver exceptional, relevant experiences that drive results. You’re a highly motivated self-starter who loves building and leading high potential teams. You thrive in ambiguity and complexity. You’re an excellent communicator, able to build strong cross-functional relationships, and influence and collaborate with partners across a large organization (Business Partners, User Experience Designers, Project Managers, Research, Engineering and Analytics teams).

• Define a compelling, cohesive product strategy for our reviews and community experiences that will drive purchases and long-term customer engagement
• Articulate and align the organization around a clear, prioritized delivery roadmap that aligns to organizational goals – and then deliver
• Grow and attract a high potential, engaged team of product managers who are able to define and deliver results
• Set the tone for a high functioning team, able to effectively collaborate and influence at scale, while building a culture of optimism and resiliency
• Ensure we maintain an environment where associates respect and adhere to company standards of integrity and ethics

Minimum Qualifications

• Bachelor's degree in Business Administration, Computer Science, Engineering, or related field and 8 years experience in eCommerce product management, management consulting, or related field OR 12 years experience in eCommerce product management, management consulting, or related field.
• 3 years supervisory experience.

Preferred Qualifications

• Experience in the retail industry, and/or omni-channel business environment
• Experience building online community experiences


The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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