Business Manager II, eCommerce Operations

Business Manager II, eCommerce Operations

What you'll do at

The New Customer Propositions (Online Grocery) team pioneers new ideas for customer occasions and offerings for the Walmart Online Grocery business. If you are looking to make an impact and drive business initiatives that shape the future of the company, this is the team to be on. Our team’s main objective is to explore ideas that can develop into customer offerings that deliver convenience for the customer as well as “to save people money so they can live better”.
The NCP team has a broad reach with high visibility across the organization. The atmosphere within the team is high speed, high intensity, high collaboration and high expectations.
A business manager on the New Customer Propositions team conceptualizes, designs and incubates scalable business offering improvements and new customer occasions. This position will review market trends, competitor offerings, and customer insights to explore ways we can improve or add to our customer offering, test and trial the considerations, and position them for scalability.
About the Role
• Partners with cross functional teams to pioneer new concepts and drive key initiatives
• Participates in brainstorming and ideation activities
• Owns the management of proposition initiatives from ideation to scale execution
• Manages multiple initiatives simultaneously in various stages of the proposition pipeline
• Executes industry and competitive research
• Develops business cases and initiative pitch deck presentations
• Identify issues, collaborate with key resources and project manage issues through resolution
• Monitors and reports out on initiative performance and provides decision support
• Utilize data to drive decisions and course corrective activities
• Coordinates, completes, and oversees job-related activities and assignments
• Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
• Approximately 15-30% opportunity to travel per month
About You
• Strong customer-centric perspective; champions the needs of customers and stakeholders
• Intellectually curious, technically savvy, detail oriented, entrepreneurial mindset, willing to take on a challenge
• Able to initiate and execute complex, cross-functional projects with minimal guidance
• Strong analytical skillset, with the ability to translate analysis and insights into actionable business plans
• Ability to work in a fast-paced environment, managing multiple activities at once with shifting priorities and fluid deadlines
• Proactive problem solver who operates effectively and independently as well as in a team environment, even in areas of uncertainty and ambiguity
• Ability to cultivate strong collaborative working relationships and contacts within a work group, across internal functions and external organizations
• Strong written and verbal communication and presentation skills; comfortable presenting to internal executive stakeholders and cross functional business partners

Minimum Qualifications

  • Bachelor s degree in Business Administration, Engineering, Operations , or related field and 2 years experience in operations, project management, or related area OR 4 years experience in operations, project management, or related area.

Preferred Qualifications

• Strategy, marketing, consulting or account management experience a plus
• Prior eCommerce, grocery, retail store operations experience a plus
• Master's degree in Business Administration, Economics, or related field
• Project Management certification


The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.
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"Working at Walmart is about being part of something bigger than yourself. The work we do impacts families and communities across the world."
— Hannah, Sourcing Manager

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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