Principal / Group Product Manager - SamsClub.com

Principal / Group Product Manager - SamsClub.com

  • Location SAN BRUNO, CA
  • Career Area Product Management - Technology
  • Job Function Product Management - Technology
  • Employment Type -
  • Position Type -
  • Requisition 1220646BR

What you'll do at

The Principal/Group Product Manager will be responsible for driving strategy and execution of one or more eCommerce initiatives/products at Samsclub.com in support of corporate goals and objectives. This role requires the ability to develop and implement strategic products/programs, determine which products add the most value, and build the relationships needed to execute and align on these products.
Successful candidates should be quick learners, strategic thinkers, problem solvers, possess an entrepreneurial spirit, and feel extremely comfortable managing multiple cross functional products/programs. Candidates should have front-end eCommerce experience and have a history of producing validated customer learnings in early stage programs, using different methodologies such as lean startup, rapid prototyping, or design thinking.

What you’ll do

• Be the product owner for multiple parts of the core eCommerce shopping funnel for SamsClub.com
• Drive the product discovery process, implementation, testing, deployment and scaling for large complex, and ambiguous projects
• Push innovation for Sam’s shopping experiences and be a champion for members by putting their evolving needs above everything else
• Understand market and consumer trends around multi-channel eCommerce.
• Identify opportunities and gaps for Sam’s Club spanning all parts of the member shopping experience including assortment, pricing, marketing, site experience and fulfillment. These opportunities could be for different member segments or with one or more categories.
• Partner with relevant stakeholders across the organization to devise strategy to seize the opportunities or close the experience gaps and provide compelling best-in-class shopping experience for Sam’s Club members and/or categories.
• Apply quantitative and qualitative market research techniques (secondary and primary), to evaluate opportunity and market potential,
• Use eCommerce Analytics tools such as Omniture and Google Analytics for analyzing user behavior and product performance.
• Conduct advanced quantitative research and statistical analysis of customer data in order to identify, examine, and develop data-driven solutions to optimize the business
• Partner with Data Science teams to apply machine learning and artificial intelligence algorithms for applications such as eCommerce Search, Personalization etc.
• Work closely with Engineering and UX teams using Agile & Lean Product development methodologies including lean UX testing and prototyping
• Utilize data analysis techniques to isolate customer gaps; financial models to estimate the opportunity size; strategic frameworks such as SWOT analysis, Porter’s Five Forces, and Strategy Maps; primary research with consumers, including user interviews, surveys, conjoint analysis, and usability testing; and Machine Learning and programming languages and tools including R, SQL, and Tableau
• Create test & learn plans to validate assumptions, hypotheses and strategy. Statistically validate hypotheses and results using A/B tests
• Influence prioritization of the product roadmap by evangelizing the opportunity and strategy with relevant teams across the company
• Accelerate execution of the strategy by leading cross-group alignment and prioritization.

Develops product vision, strategy, and roadmap
  • Drives product discovery process
  • Drives the execution of multiple business plans and projects for the Product Management area
  • Ensures business needs are being met
  • Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity
  • Provides supervision and development opportunities for associates
  • Supports product implementation
  • Minimum Qualifications

    Bachelor’s degree in Computer Science, Engineering, Business Administration, Information Systems, or related fields
    • 7 - 10 years’ experience in product management or marketing, business consulting, analytics or related field.
    • Over 5 years’ experience leading teams of product managers.
    • Experience in conception, design, implementation, deployment and optimization for large scale products
    - Must feel extremely comfortable managing multiple cross functional programs simultaneously
    - Be comfortable in dealing with ambiguous situations
    - Excellent written and verbal communications skills
    - Excellent analytical and quantitative skills. Experience with eCommerce analytics tools such as Omniture and/or Google Analytics is strongly preferred
    - Experience in advanced quantitative research and statistical analysis of customer data in order to identify, examine, and develop data-driven solutions to optimize the business
    - Understanding of machine learning and AI algorithms and applications of those in eCommerce Search, Personalization etc.
    - Hands-on experience in Agile & Lean Product development methodologies including lean UX testing and prototyping
    - Skilled in data analysis techniques to isolate customer gaps; financial models to estimate the opportunity size; SWOT analysis, Porter’s Five Forces, and Strategy Maps; primary research with consumers, including user interviews, surveys, conjoint analysis, and usability testing; and Machine Learning and programming languages and tools including R, SQL, and Tableau
    - Strong problem solving skills
    - Excellent leadership and interpersonal skills; ability to persuade, communicate vision and motivate people at every level, cooperative working style
    - Good project management skills
    - Detail-oriented and strong follow-through
    - Ability to work independently and multi-task in a fast-paced environment


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    About Sam's Club

    Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.

    Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.

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    All the benefits you need for you and your family

    • Multiple health plan options
    • Vision & dental plans for you & dependents
    • Associate discounts in-store and online
    • Financial benefits including 401(k), stock purchase plans and more
    • Education assistance for Associate and dependents

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