Temporary Benefits Call Center Agent

Temporary Benefits Call Center Agent

  • Location BENTONVILLE, AR
  • Career Area Human Resources
  • Job Function Human Resources
  • Employment Type Temporary
  • Position Type Hourly
  • Requisition 1209936BR

What you'll do at

This position provides customer service by taking phone calls and utilizing chat programs to correspond with associates, family members, Personnel, Leadership in field locations & home office.
• Primary function will be taking phones calls
• Provides customer service on issues for plans
• Provides customer service & communication in compliance with federal, state, & local laws & regulations
• Completes work assignments and priorities including premium payment accounts
• Complies with company policies, procedures, and standards of ethics and integrity
• Meet Quality Assurance Requirements and other key performance metrics.

Preferred Qualifications

• Call Center experience strongly preferred.
• 1 years’ experience supporting customer requests in a Contact Center, Retail Industry, or Shared Service environment.
• 2 years’ experience in customer service
• Good communication skills (both written and verbal)
• Ability to have strong listening skills while being able to multi-task

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Adele Garcia
"Walmart supports their associates. They really are like your second family away from home."
— Adele Garcia, Global HR Operations

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

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Northwest Arkansas
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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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