2019 MBA Summer Intern - PM Omni Channel Pharmacy,...

2019 MBA Summer Intern - PM Omni Channel Pharmacy, Customer Experience

What you'll do at

In this role, you will help Walmart become a digital customer experience leader. This role requires a passion for understanding service design, mobile, customer behaviors and human/computer interaction to maximize impact. You will have regular exposure to Walmart’s leadership and your ability to influence and communicate will be critical. The reward for impact in this role is large. You’ll design and ship industry leading mobile products, gain a full understanding of omnichannel retail and serve as a strategic product leader within our company.

In this role you will be responsible for:

• Developing a keen understanding of Walmart’s Omnichannel Retail Strategy, translating strategic priorities into a product vision, roadmap and detailed product specifications.
• Using customer insights, competitive research, and analytics to identify and validate product opportunities
• Collaborating and managing stakeholders across several key areas, including but not limited to Engineering, UX, Research, Pharmacy Operations, Marketing, Fulfillment
• Working with dedicated and talented team members across multiple geographies
• Incorporating and staying updated on HIPAA and HITECH standards.
• Defining metrics, assessing product health & conversion rate, and developing KPI’s that help increase customer value and retention
• Performing exploratory analysis and modeling; further brainstorm hypotheses with cross-functional teams to identify product opportunities

Minimum Qualifications

• Experience with user testing, web analytics, and ROI analysis
• Strong technical background and an ability to influence engineering decisions

Preferred Qualifications

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About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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