Staff ServiceNow Engineer

Staff ServiceNow Engineer

  • Location BENTONVILLE, AR
  • Career Area Information Technology
  • Job Function Information Technology
  • Employment Type Full Time
  • Position Type Salary
  • Requisition 1182655BR

What you'll do at

  • Drives system design processes and solution development
  • Drives the development and implementation of systems engineering improvements
  • Drives the execution of multiple business plans and projects
  • Ensures business needs are being met
  • Leads agile teams for large, complex projects for related systems engineering solutions
  • Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity
  • Provides supervision and development opportunities for associates


Maintains and advances industry expertise by reviewing new technologies; and participating in continuing education and training (for example, relevant industry certifications, forums). Provides direction and coordination between large projects and the technical execution plan by converting requirements into viable technical solutions; assisting in the development and evaluation of detailed technical specifications, performance criteria, and test criteria; assisting project management with timeline creation; evaluating and recommending vendor products; ensuring regulatory compliance; developing implementation procedures and standards; and integrating third-party solutions into the Wal-Mart environment. Leads system design process and solution development by conducting feasibility studies, prototype construction, and/or optimization analyses; participating in project artifact and technical reviews; challenging suppliers to improve technology; and researching technology and software development for improved information technology solutions. Drives the execution of multiple business plans and projects for Information Systems Division (ISD) by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.

Minimum Qualifications

  • Bachelor of Science and 6 years' systems engineering experience OR Master of Science and 5 years' systems engineering experience OR PhD and 2 years' systems engineering experience.

Preferred Qualifications

Skills required: Must have experience with: developing in ServiceNow platform; architecture of ServiceNow, including all ITSM applications, Team Development, Asset Management, RH Management, Service Portal, Data replication, Scoped Applications; JavaScript, Web Services (REST/SOAP), Jelly, AngularJS, CSS, HTML; designing technical solutions using object-oriented design concepts; integrating new technologies into existing technology portfolio; leading cross-functional teams; creating and presenting technical strategies and technical solution recommendations; designing and implementing technical solutions; proven ability to learn new technologies quickly and effectively; and maintaining quality and ensuring responsiveness of applications.

Skills preferred: Experience in developing and supporting full stack applications in a large environment; and experience integrating test automation and load testing technologies.

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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