Senior Manager II, New Customer Propositions (Onli...

Senior Manager II, New Customer Propositions (Online Grocery)

What you'll do at

• Provides overall strategic leadership for new customer propositions and future proposition innovations within omnichannel
• Demonstrates up-to-date expertise in digital trends and competitor innovations and applies this to the development, execution, and improvement of omnichannel customer propositions
• Serves as business lead working with cross functional teams (product/engineering, last mile, field operations, process, marketing/GCIA and more) to define and deliver results timely
• Prioritizes complex workload effectively. Regularly communicates clear timelines, status update and technical requirements to internal customers at all levels, including senior leadership
• Plans business activities with inputs from operations and technology leaders. Stays informed on key business initiatives and strategy for, and stores.
• Drives the product vision and roadmap which includes the systems that power customer proposition tests
• Ensure business and customer experience strategies are translated into product strategies, roadmaps, and product specifications that deliver customer benefits, meet financial goals, and ensure that systems and processes are setup to scale for explosive growth
• Lead transformational initiatives to achieve major financial goals and/or KPIs
• Mentor and develop a high performing team of business managers and analysts while teaching the art of developing actionable insights from large data sets
• Responsible for outside services/travel budget and for contributing hundreds of million towards financial goals

Minimum Qualifications

  • 2 years supervisory experience or experience leading cross-functional teams.
  • Bachelor s degree in Business Administration, Engineering, Operations or related field and 4 years experience in operations, project management, or related field OR 6 years experience in operations, project management, or related field.

Preferred Qualifications

  • 2 years experience implementing projects or programs in relevant area.
  • Master s degree in Operations, Engineering, Business, or related field.
  • Project Management certification.
  • Six Sigma White Belt certification.


The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.
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"Working at Walmart is about being part of something bigger than yourself. The work we do impacts families and communities across the world."
— Hannah, Sourcing Manager

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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