Senior Product Manager, User Generated Content

Senior Product Manager, User Generated Content

  • Location SAN BRUNO, CA
  • Career Area Product Management - Technology
  • Job Function Product Management - Technology
  • Employment Type -
  • Position Type -
  • Requisition 1165396BR

What you'll do at

User Generated Content, Ratings and Reviews (UGC) is a very important way for customers to make the final decision of buying. Be it helping them plan leverage feedback from customers like themselves, to understanding the attributes of an item or simply to help them view exciting rich content, UGC is an integral tool that help our customers save time and hence money!
Right from how to structure the information on the product, enabling core customer features and beginning to understand and building the best omni-channel experience, the Product lead for UGC would lead the vision, communication and execution of that charter!

The ideal candidate has prior experience with product management and data analytics across eCommerce. He/she is a strategic thinker, is analytical, detail and results-oriented with excellent problem-solving skills and a strong work ethic. He/she is a highly motivated self-starter. This individual is an evangelist for his/her product and has a deep understanding of his/her customers’ needs, the product and the competitive landscape. He/she has the confidence and knowledge to successfully own the product. He/she is an excellent communicator and builds strong cross-functional relationships, internally and externally. This individual will be skilled in working across departments to collaborate with Business Managers, User Experience, Application Architects, Engineering Delivery Teams, Project Managers, QA, and Operations teams. His/her product management experience and understanding of agile methodologies is essential to the successful development of requirements and products.

This Senior Product Manager role will include:

• Developing and championing a product vision, product strategy and product roadmap in support of corporate goals and objectives.
• Using customer & market research, customer and user feedback, customer usage and competitive analysis to identify new product opportunities and enhancements.
• Working with multiple functions to build and evaluate business cases to support product investment decisions.
• Presenting and clearly articulating product strategy to company leadership.
• Researching competition and third party vendors to understand the market dynamics
• Prioritizing, designing and implementing projects and enhancements
• Leveraging data to make more informed product decisions.

- Product Discovery and Definition :

• Own the product discovery process.
• Collaborate with the business, user experience and engineering teams during discovery to assess value, usability and feasibility of product features.
• Specify, prioritize and communicate high level and detailed product requirements while following agile methodology.
• Manage partner relationships, identify necessary and/or desirable third-party features; evaluate and select vendors, negotiate agreements and contracts, and manage partnership integration
• Manage third-party dependencies and secure necessary engagement / resource alignment for the creation of co-developed product features
• Product Implementation, Deployment and Support
• Engage with engineering and project management during implementation; quickly answer questions that arise during implementation and to make scope tradeoff decisions.
• Work closely with Marketing, the Business and AB testing teams to launch products and ensure their adoption.
• Coordinate post-launch activities to validate that the product works as designed and that operational processes dependent on the feature successfully complete acceptance testing
• Define, track and improve key product metrics.

Minimum Qualifications

Bachelor’s degree in Computer Science, Business Administration, Information Systems, or related fields and 3-5 years of experience in product management

Strong experience in eCommerce space

Preferred Qualifications

MBA preferred.

About Walmart.com

The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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