Director, Strategy & Innovation - Walmart Services

Director, Strategy & Innovation - Walmart Services

  • Location BENTONVILLE, AR
  • Career Area Merchandising and Online Operations
  • Job Function Merchandising and Sourcing
  • Employment Type Full Time
  • Position Type Salary
  • Requisition 1137912BR

What you'll do at

Who we are
Walmart Services (#walmartservices) is a fast paced, strategic business unit at the forefront of our digital - physical transformation. We are a diverse team of highly skilled innovators with two primary goals: create a best in class shopping experience for our customers and help them save money. As a member of our team, you will have a hand in building tomorrow's Walmart.

To learn more about us, check out this site: https://careers.walmart.com/walmart-services

Who you are
  • A futurist who is maniacal about improving the Walmart customer experience across all channels – you know that today’s customers interact with brands anytime, anywhere. You understand the demands of a tech-savvy customer. You know that they expect brands to anticipate their needs, learn their preferences and deliver a delightful experience every time. Most importantly, you know that a successful product strategy is customer-centric.
  • Your professional experience is marked by your ability to lead in a creative and ever evolving atmosphere to deliver for your customer.
  • You understand the end-to-end user experience, technology systems and integration points of today’s best blended retail consumer experiences.
  • Whether you’re developing a new business line or creating a new experience within an existing business line you are focused on how to improve the customers experience both instore and online.
  • You are in your element when you can collaborate with a diverse team from executives to technical professionals to deliver fast, measurable business results.


As the Director, Strategy & Innovation – Walmart Services, you’ll be leading a team that contributes to the development, execution and delivery of highly visible and strategically important projects that support our strategy. Innovation Architecture builds the foundation for innovation-led growth across Walmart Services and Digital Acceleration.

Here are some things you’ll do every day
  • Lead a team of two Senior Managers as well as managing multiple projects that are at different stages of the life cycle—from creating a business plan to picking up a project midstream and driving fast pace implementation to completion.
  • Demonstrate thought leadership and self-starting initiatives to help shape the Services of the future for Walmart customers.
  • Demonstrate leadership skills by managing a complex matrix of stakeholders both inside and outside of the organization while delivering project milestones and deadlines.

Minimum Qualifications

  • Bachelor degree in Business, Finance, Statistics, or related field and 5 years of experience in retail operations, merchandising, project management, finance, analytics or related field OR 7 years of experience in retail operations, merchandising, project management, finance, analytics or related field OR Master's degree in Business, Finance, Statistics or related field and 3 years of experience in retail operations, merchandising, project management, finance, analytics or related field.

Preferred Qualifications

  • Master's degree in Business, Finance, Statistics or related field.

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart Associate
"I focus on continual improvement. Results don’t just come, they happen from hard work and having great teams helping you along the way."
— Dontai, Order Specialist/Process Manager

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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