Manager, Omnichannel Operations

Manager, Omnichannel Operations

  • Location SAN BRUNO, CA
  • Career Area Supply Chain and Logistics
  • Job Function Supply Chain and Logistics
  • Employment Type -
  • Position Type -
  • Requisition 1133037BR

What you'll do at

• Reviews carrier metrics and KPIs to identify areas for improvement in performance and utilization of outbound transportation resources related to omni-channel initiatives (e.g., ship-from-store and ship-to-store).
• Leads transportation (as well as broader) components of new omni-channel initiatives with carriers and operational partners.
• Manages omni-channel execution, following up with store operational counterparts and carriers to ensure orders are processed, loaded and shipped correctly to make an on time delivery and provide a positive customer experience.
• Leverages analyses to develop recommendations for maximum/optimum carrier utilization and minimizing costs through effective volume planning.
• Manages cost of transportation ensuring expense rate is maintained for deliveries across regions.
• Builds policies and procedures and evangelizes with carrier and operational partners on how to drive improved performance.


Minimum Qualifications

• Bachelor’s degree
• 5 - 8 years of experience in eCommerce, supply chain, transportation, last-mile, or related area.
• Data expertise in SQL, advanced Excel, and light usage of modelling software (e.g., CrystalBall).
• Demonstrated experience working across functional areas to successfully
drive projects to completion.

Preferred Qualifications

Additional Preferred Qualifications:
• MBA or relevant master’s degree


The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

Hello, Silicon Valley

You don’t have to choose between your career and your lifestyle. In Silicon Valley, you can have both.

Discover Silicon Valley
Silicon Valley
View of Silicon Valley from the hills after a passing storm

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

Recently viewed jobs