Associate Manager, Payments Contact Center, Walmar...

Associate Manager, Payments Contact Center, Walmart.com

  • Location BENTONVILLE, AR
  • Career Area Customer Service and Call Center
  • Job Function Customer Service and Call Center
  • Employment Type Full Time
  • Position Type Salary
  • Requisition 1106377BR

What you'll do at

  • Assists the Operations Manager in the implementation of enhancements to current process
  • Coordinates, completes, and oversees job-related activities and assignments
  • Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
  • Manages customer accounts
  • Manages daily operations of the service center
  • Minimizes company financial impact and issues related to eCommerce fraud prevention
  • Monitors productivity and service levels in the service center
  • Provides supervision and development opportunities for associates


Schedules available:
Sunday - Thursday 10:30am-8:30pm
Tuesday - Saturday 10:30am-8:30pm

Minimum Qualifications

  • Bachelor s degree in Business, or related field OR 1 year experience in fraud prevention, customer service, or related field.

Preferred Qualifications

  • 1 year experience in fraud investigation, payments, web-based research or related field.
  • 2 years supervisory experience.

About Walmart.com

The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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