- Location BENTONVILLE, AR
- Career Area Business Operations
- Job Function Business Management
- Employment Type Full Time
- Position Type Hourly
- Requisition 1094996BR
What you'll do at
- Completes work assignments and priorities
- Complies with company policies, procedures, and standards of ethics and integrity
- Contributes to quality control
- Provides customer service
- Supports document processing and data management
- Provide excellent customer responsiveness to calls / communications received from past and present employees.
- Demonstrates the highest degree of accuracy, courtesy and professionalism to resolve customer issues with one call resolution.
- Subjects include but not limited to: Payroll, benefits, eligibility and routine related questions.
- Responsible for escalation of issues in a timely manner to ensure an effective end user experience while remaining engaged in resolving the issue.
- Manage time effectively to ensure service center meets required service levels for customer satisfaction results and adheres to Service Level Agreements
Prefer Contact Center experience
Hello, NW Arkansas
With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.Discover NW Arkansas
Crystal Bridges Museum
Celebrate the American spirit in a setting that unites the beauty of art and the power of nature.
Walton Arts Center
Arkansas' premiere center for visual arts and entertainment.
An interactive children's museum that's fun for the whole family.
42 acres of premiere public garden space.
Devil's Den State Park
Located on 2,500 acres, Devil's Den State Park is the perfect place to explore Arkansas' natural beauty.
- come together
The best of shopping and restaurants, right in the heart of Fayetteville.
All the benefits you need for you and your family
- Multiple health plan options
- Vision & dental plans for you & dependents
- Associate discounts in-store and online
- Financial benefits including 401(k), stock purchase plans and more
- Education assistance for Associate and dependents