Technician IV-ISD

Technician IV-ISD

  • Location BENTONVILLE, AR
  • Career Area Information Technology
  • Job Function Information Technology
  • Employment Type Full Time
  • Position Type Hourly
  • Requisition 1086477BR

What you'll do at

Position is for the Workstation Onsite team
  • Responsible for fulfilling new and replacement workstation requests for Homeoffice associates
  • Tasks include operating system deployment, user data migration and application installations
  • Resolves customer incidents, requests, and escalations received through various communications (for example, phone calls, IM, email, and ServiceNow)
  • Troubleshoots and resolves complex issues

Preferred Qualifications

  • Familiarity utilizing both PC's & MAC's
  • Experience troubleshooting various client hardware and software system issues
  • Ability to install hardware components such as hard drives, RAM, and video cards
  • Excellent Customer Service skills are a must

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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