Director of Design, Online Grocery

Director of Design, Online Grocery

  • Location SAN BRUNO, CA
  • Career Area UX Design
  • Job Function User Experience and Design (UX/UI)
  • Employment Type -
  • Position Type -
  • Requisition 1065525BR

What you'll do at

As Design Director for Grocery, you will shape, influence, and execute on strategy, acting as the voice of the customer while working with product management, business, and engineering. This is a senior-level role with significant responsibility, creativity, technical expertise, and business sense required.

What You'll Do:
• Grow and build design team to support the growing demands of the operation.
Recruit and develop extraordinary talent by coaching, managing and mentoring a team of 15+ designers.
• Champion a process and culture that embraces design thinking and agile methods.
• Establish and communicate effective design processes through a strong understanding of user-centered design techniques coupled with practical experience in how a design team should collaborate cross-functionally for maximum effectiveness delivering solutions.
• Juggle many objectives, as a consistent champion for the customer.
• Lead strong teams through rapidly evolving, complex demands, including multiple projects with dependencies on other internal teams.
• Apply and further develop your experience in developing new approaches to design based on industry best practices, including agile and lean product development methodologies.
• Drive multi-channel user experience strategy and innovation with successful delivery of product roadmaps
• Gain strategic alignment within and across the organization
• Identify the need for analysis of customer behavior changes (for example, spikes in sales revenues, traffic, abandonment, engagement)
• Manage and approve prototypes, specification documentation and style guides.
• Provide overall direction for design.


Minimum Qualifications

• Bachelor's Degree in Human Computer Interaction (HCI), Psychology, Information Science, Design, Communications, English, Writing, or related field and 7 years user experience design or related field OR 11 years experience in user experience design or related field.
• 6+ years of supervisory experience.

Preferred Qualifications

• Masters Degree in Cognitive Science, Computer Science, Artificial Intelligence, Architecture, Business, or related field.
• 8 years experience in software design or related field.
• 6 years experience in eCommerce or related field.
• 2 years experience developing user experience solutions with agile methodology
• 2 years experience designing front-end user experience solutions for consumer software development using modern web technologies such as AJAX, Ruby on Rails, or related skill.


The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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