Service Representative I-Ben

Service Representative I-Ben

  • Location BENTONVILLE, AR
  • Career Area Customer Service and Call Center
  • Job Function Customer Service and Call Center
  • Employment Type Full Time
  • Position Type Hourly
  • Requisition 1061090BR

What you'll do at

• Primary function will be supporting our Customers through phones and online chat. In this position, you will provide customer service to associates, family members, personnel, and leadership.
• Abides by and provides customer service & communication in compliance with federal, state, & local laws & regulations.
• Complies with company policies, procedures, and standards of ethics and integrity.
• Associate will need the ability to work remotely on an as needed basis (weather, building situations, etc.)
• Meet Quality Assurance Requirements and other key performance metrics.
• Completes assigned work assignments and priorities

Preferred Qualifications

Minimum Qualifications:
1 year experience using basic functionality of Microsoft Office (for example, Word, Excel, Outlook).

Preferred Qualifications:
• Call Center experience strongly preferred.
• 1 years’ experience supporting customer requests in a Contact Center, Retail Industry, or Shared Service environment.
• 2 years’ experience in customer service
• Good communication skills (both written and verbal)
• Ability to have strong listening skills while being able to multi-task

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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