Temporary, Business Operations Specialist-Sam's.com

Temporary, Business Operations Specialist-Sam's.com

  • Location BENTONVILLE, AR
  • Career Area Merchandising and Online Operations
  • Job Function Merchandising and Sourcing
  • Employment Type Temporary
  • Position Type Hourly
  • Requisition 1058756BR

What you'll do at

SamsClub.com Business Operations Specialist (Temporary) Role Responsibilities:
- Reviews and resolves escalated system issues impacting the member experience on SamsClub.com in a timely manner, working with vendors and business partners.
- Supports the Executive Escalations (EE) and Reports a Systems Issues (RSI) Teams in processing and issues manual resolver tickets.
- Reviews and applies defined business solutions in the recovery of company assets in outstanding returns and exchanges for members and business partners.
- Maintains weekly KPI reports on Report a Systems Issues (SRI) and Return Orders Management (ROM) teams and programs for member experience team.
- Performs other duties support member experience and business operations initiatives.

Minimum Qualifications


Preferred Qualifications


About Sam's Club

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.

Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.
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"Working at Walmart is about being part of something bigger than yourself. The work we do impacts families and communities across the world."
— Hannah, Sourcing Manager

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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