Project Manager

Project Manager

What you'll do at

The Project Manager is responsible for coordinating the processes and activities that focus on problem identification, root cause analysis, incidents avoidance, and the completion of associated error resolution tasks of problems resulting from incidents in the production environment. Work closely with cross-functional teams to identify and report on incident trends and drive proactive efforts to prevent problems from occurring. Interface with infrastructure teams to highlight key issues and initiate error resolution activities.
Determine the availability and customer impact for incidents and effectively communicate awareness, issues, trends, and status to the company stakeholders and leaders. Increase visibility and communication of problems to leadership. Initiate and drive stakeholder meetings to achieve positive end results. Explore new programs that help reduce availability and financial impact to ecommerce customer journey flows.

Minimum Qualifications

  • Bachelor's degree in Information Technology, Computer Science or related field and 5 years experience in information technology or related field within the past 10 years OR 7 years experience in information technology or related field within the past 10 years OR Master's degree in Information Technology, Computer Science or related field and 3 years experience in information technology or related field within the past 10 years.

Preferred Qualifications

  • 5 years experience managing multiple methodologies (for example, waterfall, agile, iterative, RAD).
  • 5 years managing cross-functional teams providing support through the project lifecycle.
  • 7 years experience managing large projects with a multi-million dollar budget.
  • Project Management Professional (PMP) or similar certification.
3 years in Problem Management/ Site Reliability/ Site Availability role

About Walmart Labs

Imagine working in an environment where one experiment can catapult an entire industry toward a smarter future. That’s what we do at Walmart Labs. We’re a team of 5,000+ software engineers, data scientists, designers and product managers within Walmart, the world’s largest retailer, delivering innovations that improve how our customers shop and our enterprise operates.

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

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All the benefits you need for you and your family

  • 100% coverage for in network preventative care
  • Retirement Plan
  • Vision Plans
  • Dental Plans
  • Exclusive Discounts

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