Content Strategist

Content Strategist

  • Location SAN BRUNO, CA
  • Career Area UX Design
  • Job Function User Experience and Design (UX/UI)
  • Employment Type -
  • Position Type -
  • Requisition 1012953BR

What you'll do at

Best-in-class design, content and user experience are central to mission. Our content strategists help design Walmart’s conversations with customers – transforming complex information and difficult tasks into simple and satisfying experiences. By advocating for our customers, we help them save time and money.

What You’ll Do:

You’ll work closely with other content strategists, designers, researchers, product managers and engineers through all phases of the UX process (research, value proposition, conceptual design, prototyping, testing and implementation).

• Conduct content audits and create value propositions and other language / content resources.
• Solve complex problems, collaborating with others with to merge solutions into a larger structure and create a cohesive content ecosystem.
• Help enhance navigation, data, content, flows and page elements.
• Create language and word choices that help our customers successfully complete tasks with minimal friction while increasing product adoption.
• Mentor business / product partners and other team members on best practices.

Minimum Qualifications

• Familiar with basics of user experience design.
• Experience engaging with product and design teams to create value propositions and other content resources.
• Ability to write brief, persuasive, on-task text that keeps users engaged and reduces errors and confusion.
• Familiar with accessibility standards and how to write for screen readers.
• Excellent time management skills and ability to adapt to the ever-changing priorities of the eCommerce business.
• Comfortable working independently, but aware of when to seek feedback from senior UX leaders and managers.
• Excellent presentation, communication and negotiation skills.
• Familiar with business requirement gathering, site assessment, competitive analysis and research planning / execution.
• Bachelor’s degree and 5+ years digital content creation experience.

Preferred Qualifications

  • Experience creating content strategy for large customer facing properties


The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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