Manager, Operations

Manager, Operations

  • Location SAN BRUNO, CA
  • Career Area Supply Chain and Logistics
  • Job Function Supply Chain and Logistics
  • Employment Type -
  • Position Type -
  • Requisition 1009202BR

What you'll do at

• Manage a team of associates to drive inbound on time performance improvements.
• Responsibilities include:
• Develop a new program within the inbound Transportation team to manage carrier performance.
• Build out requirements for inbound scheduling processes at our sortable and nonsortable network.
• Build out requirements for LTL and TL carrier management and compliance.
• Oversee all carrier activities to drive FC and carrier compliance to improve MABD.
• Track and improve compliance to daily inbound forecast, carrier pick up, MABD, trailer turn, and yard to stock.
• Provide carrier and FC support for trailer prioritization and scheduling opportunities
• Monitor compliance of carriers, suppliers and FCs by gathering and analyzing data and providing feedback on operational performance.
• Ensures operational objectives are communicated to cross functional business partners and carriers to raise awareness of business performance by preparing and delivering presentations and reports.
• Facilitate ongoing discussion with carriers and FCs to ensure optimal performance.
• Articulate results of operational objectives to ensure alignment of priorities and responsibilities.
• Generate and review weekly reports, work with FCs/carriers to drive correction of errors, manage relationships with carriers and FCs. Generate analysis, scorecards, presentations, and recommendations to drive operational Inbound Transportation improvements.
• Develop scalable transportation projects to deliver improved KPIs.
• Develop, refine, and report on KPIs for the Operations leadership team and executive management.
• Troubleshoot data issues and work with internal business partners to derive and build customized reports to investigate opportunities.
• Build and sustain cross-functional relationships with internal/external business partners to best leverage assets for performance improvements.
• Assists in the development of and executes inbound supply chain initiatives, plans and strategies


Minimum Qualifications

• Required mastered skills: MS-Excel, MS-PowerPoint, MS-Access, SQL and database mining knowledge. Proficiency with Tableau and VBA a plus
• Ability to develop scalable operational processes to drive increase performance improvement.
• Ability to manage multiple projects at once while ensuring deadlines are met and data output is accurate and appropriate for the business.
• Strong communicator and disseminator of information. Capacity to communicate complex concepts in easy-to-understand terminology.
• Must also be able to deal with ambiguity and make independent decisions about what data and approach is best for the task at hand.
• Demonstrates up-to-date expertise in business processes and applies this to the development, execution, and improvement of action plans.
• Ensures integrity and efficiency of reports and data.
• Effective communication skills to reach multiple levels of the organization, including senior management and cross-functional groups.
• Strong people manager and ability to develop and train direct reports.
• Bachelors degree in Supply Chain, Business, Engineering, Statistics, Mathematics, Operations Research, Statistics, or Economics
• Preferred education: MBA or MS in one of above disciplines
• Required experience: 5+ years of experience in supply chain, logistics, transportation, or data analysis. 5+ years of people management in multiple areas
• Required experience: 5+ years of people management in multiple areas

Preferred Qualifications

• Preferred experience: 7+ years of data management experience, including query development, root-cause analysis, and dashboard optimization
• Preferred skills: VBA, Tableau, and Alteryx.
• Utilizes macro skills to build scalable processes and drive automation of daily tasks.
• Masters degree in supply chain, business, engineering, mathematics, operations research, statistics, or STEM related fields.


The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission.

Hello, Silicon Valley

You don’t have to choose between your career and your lifestyle. In Silicon Valley, you can have both.

Discover Silicon Valley
Silicon Valley
View of Silicon Valley from the hills after a passing storm

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

Recently viewed jobs