Manager, Strategic Account Management

Position Summary...

What you'll do...

The Manager, Strategic Account Management leads the development and execution of account strategies to drive business growth and customer satisfaction. This role involves building and maintaining strong relationships with key stakeholders, overseeing team performance, and ensuring alignment with company policies and values. The position requires analytical insight to interpret business metrics, identify improvement opportunities, and deliver actionable recommendations. By fostering collaboration and continuous learning, the manager supports operational excellence and drives results that meet both customer and organizational objectives within a dynamic retail environment.
 
About the team:
Our team is committed to supporting sellers on Walmart Marketplace by partnering with enterprise-level, multi-category sellers to offer a broad assortment with excellent value and service. The Marketplace account management team drives growth for high-impact sellers through strategic planning, operational excellence, and collaboration across functions. By leveraging strong stakeholder engagement, data analysis, and business insights, the team delivers effective solutions that enhance seller performance and customer satisfaction. This collaborative environment fosters continuous improvement and ensures alignment with Walmart’s mission to provide outstanding service and value.
 
What you'll do:

• Develop and maintain strong relationships with key stakeholders to support business plans and initiatives.
• Coordinate and oversee job-related activities, ensuring alignment with customer and business needs.
• Lead strategic account planning, forecasting, and sales activities to drive growth and meet objectives.
• Provide supervision, mentoring, and development opportunities for associates to enhance team performance.
• Analyze business metrics and data models to identify improvement opportunities and inform decision-making.
• Ensure compliance with company policies, ethics, and standards while promoting continuous learning and adaptability.
• Facilitate effective negotiation and communication to achieve mutually beneficial outcomes.

What you'll bring:

• Proven experience in strategic account management with strong stakeholder engagement and relationship management skills.
• Ability to analyze business metrics and data models to inform decision-making and identify improvement opportunities.
• Expertise in negotiation techniques and delivering compelling, fact-based sales proposals.
• Knowledge of e-commerce, merchandising, and product assortment management to support customer needs.
• Demonstrated leadership in mentoring, coaching, and developing team members to achieve business goals.
• Strong business acumen with the ability to translate complex requirements into actionable plans aligned with company strategy.
• Commitment to integrity, ethical standards, and fostering a collaborative work environment.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-30008: The annual salary range for this position is $80,000.00 - $155,000.00
Bellevue, Washington US-11663 | Hoboken, New Jersey US-10279: The annual salary range for this position is $96,000.00 - $186,000.00
San Bruno, California US-08848 | Sunnyvale, California US-08479: The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area., Sales

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.