(USA) Manager, Business Analysis And Insights

Position Summary...

Role summary:

The Manager, Business Analysis & Insights is responsible for transforming complex business problems into actionable insights through analytics, automation, AI-enabled tools, and stakeholder collaboration. This role partners closely with Product, Technology, Operations, Data Science, and business leaders to identify opportunities, reduce fraud and abuse, improve customer experiences, and deliver measurable business value. The successful candidate will leverage data, SQL, business analysis techniques, and modern analytical tools to influence decisions, accelerate operational improvements, and support strategic initiatives across Walmart.

About the team:
Our team drives Walmart’s strategic decisions by integrating data, analytics, automation, AI, and business insights to address complex enterprise challenges. We focus on fraud reduction, enhancing customer experiences, operational efficiency, and delivering measurable business value across customer contact and risk management. Collaborating with Product, Technology, Operations, Data Science, and business leadership, we identify opportunities and implement solutions that protect Walmart, its associates, and its customers. Team members analyze fraud, abuse, customer contact, and operational risk patterns, develop automation, and apply AI to accelerate outcomes while influencing stakeholders and transforming insights into actionable recommendations that support continuous improvement and business success.

What you'll do...

• Lead business analysis initiatives by collaborating with stakeholders to define business objectives, identify opportunities, and deliver measurable outcomes.
• Analyze large datasets to uncover trends, risks, fraud patterns, and actionable insights that support strategic decision-making.
• Utilize advanced analytics, SQL, data visualization, AI-enabled tools, and automation technologies to accelerate analysis, improve operational processes, generate insights, support business decision-making, validate outputs, and maintain appropriate governance standards.
• Influence stakeholders and coordinate cross-functional initiatives across Product, Technology, Operations, Data Science, and business teams.
• Drive process improvement, operational efficiency, and data quality through analytical problem solving and scalable solutions.
• Communicate findings and recommendations clearly to support informed decision-making and business success.

What you'll bring:

• Proven expertise in business analysis, data analysis, and advanced analytics to support strategic decision-making.
• Strong stakeholder management skills with the ability to build and maintain effective relationships.
• Proficiency in SQL, business intelligence, data visualization, and AI-enabled analytical tools to extract, validate, and communicate insights.
• Experience in process improvement, automation, fraud prevention, and risk management to enhance operational efficiency and business outcomes.
• Ability to influence stakeholders, communicate effectively, and drive results without direct authority.
• Excellent communication skills to convey complex information clearly and support business objectives.
• Commitment to upholding company policies, ethics, and integrity in all business practices.

 The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.   Your Career Journey at Walmart: At Walmart, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us as recruiters:   We’ll reach out via verified LinkedIn profiles or emails ending in "@walmart.com.” or “@samsclub.com”. All job opportunities and applications are hosted on our official careers site: http://careers.walmart.com. There is no cost or payment required to apply or be considered for a position.   If you have any doubts about a communication, feel free to visit our careers page to verify authenticity. Thank you for exploring opportunities at Walmart! At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in Business, Analytics, Statistics, or related field and 2 years’ experience in data analytics, project management, business, or related area OR 4 years' experience in data analytics, project management, business, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in Business, Analytics, or related field, Project Management Certification, Six Sigma certification, Statistical Programming Language

Primary Location...

802 Respect Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.