(USA) GM Coach (Non-Complex) - WM

Position Summary...

Provides overall leadership and direction for store operations by developing associates, driving customer service excellence, and executing business initiatives. Oversees financial performance through effective management of sales, expenses, and operational processes while ensuring strong merchandising, inventory flow, and shrink control. Ensures a high-quality customer experience by modeling the Better Ways service standards and leading customer-focused programs. Builds and develops talent through hiring, training, coaching, and fostering a culture of accountability and belonging. Maintains compliance with company policies and upholds Walmart’s values by promoting integrity, collaboration, and continuous improvement across all areas of the business.

What you'll do...

Leadership & Team Development

• Leads and develops high-performing teams by training, coaching, and actively listening to associates.
• Regularly tours stores using the Tour-to-Teach approach to provide real-time feedback and drive continuous improvement.
• Communicates and collaborates effectively with associates at all levels regarding store operations, business initiatives, merchandising, and company direction.
• Champions change by setting clear expectations, providing guidance, and aligning teams to execute business solutions and objectives.

Customer Experience Excellence

• Models exceptional customer service by consistently demonstrating the Better Ways service model.
• Leads customer-focused initiatives such as Store of the Community and local outreach programs.
• Ensures customer concerns and issues are resolved effectively, develops action plans to address gaps, and drives process improvements to deliver a high-quality customer experience.

Financial & Operational Performance

• Drives sales and financial performance by analyzing Profit & Loss statements, supporting budgeting and forecasting, and controlling expenses in alignment with sales.
• Oversees merchandise presentation, seasonal transitions, inventory flow, and operational execution.
•  Implements strategies to reduce shrink and achieve sales and profit goals.

Talent Development & Supervision

• Recruits, hires, trains, and mentors associates while setting clear expectations and providing consistent feedback and recognition.
• Builds bench strength by developing associates for future roles and supporting company growth.
• Fosters a culture of belonging and engagement to retain top talent.

Execution & Continuous Improvement

• Coordinates and oversees key initiatives by building strong relationships with stakeholders and aligning efforts to meet business and customer needs.
• Establishes clear goals, tracks progress, and holds teams accountable for results. Identifies opportunities for improvement, adapts to change, and promotes continuous learning.

Compliance & Integrity

• Ensures adherence to company policies, procedures, and ethical standards. Promotes Walmart’s mission, values, and Open Door Policy by providing guidance and reinforcing accountability in all business practices.

Walmart Leadership Expectations Respect the Individual:

• Builds high-performing teams and embraces differences in people, cultures, ideas, and experiences.
• Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Works collaboratively, builds strong relationships, and communicates with impact.
• Attracts, retains, empowers, and develops talent; recognizes others’ contributions.

Act with Integrity:

• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Models Walmart values and holds oneself and others accountable.
• Supports Walmart’s goal of becoming a regenerative company by making a positive impact.
• Acts selflessly, with humility, honesty, fairness, and transparency.

Serve Our Customers and Members:

• Delivers results while putting the customer first.
• Considers and adapts to how, where, and when customers shop.
• Applies EDLP (Every Day Low Price) and EDLC (Every Day Low Cost) business models.
• Makes decisions based on data, balancing short- and long-term priorities.

Strive for Excellence:

• Displays curiosity and a desire to learn; takes calculated risks.
• Demonstrates courage, resilience, and encourages learning from mistakes.
• Drives continuous improvement and adopts new technologies and skills.
• Supports others through change.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $65,000.00 - $100,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Complex Structure (based on external factors that create challenges)

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State Pay Differential:

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This job has an additional differential to meet legislative requirements, where applicable.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s
supervisory experience.
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific
Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a
current state issued Certificate of Eligibility.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open
Door trainings, etc.).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Primary Location...

1888 HIGHWAY 28, OWENSVILLE, MO 65066-2808, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.