(USA) Senior Manager, UX Design

Position Summary...

What you'll do...

Role summary:
As the Senior Manager, UX Design, you will lead the development and execution of user experience strategies that enhance interaction design and customer satisfaction. This role requires collaboration across cross-functional teams to drive innovative solutions informed by user research and data analysis. You will oversee user discovery, usability testing, and prototyping efforts while managing stakeholder relationships to align design initiatives with business goals. Your leadership will foster continuous improvement, ensuring scalable, user-centered design solutions that deliver measurable value and elevate the overall customer experience.
About the team:
The team empowers store and club associates by providing tools that enhance their confidence and effectiveness in serving customers. It focuses on delivering exceptional user experiences through comprehensive research, interaction design, and cross-functional collaboration. Members lead strategic initiatives, drive innovation, and foster strong partnerships across business units to improve processes and customer satisfaction. The team values continuous learning, data-driven decision-making, and effective project management to create scalable design solutions that support Walmart’s mission to help customers save money and live better.
What you'll do:

• Lead user experience design initiatives by conducting user research, interviews, and site visits to gather actionable insights.
• Develop and refine interaction designs, user journeys, and storyboards to enhance product usability and engagement.
• Collaborate with cross-functional teams and stakeholders to align UX strategies with business goals and market needs.
• Drive usability testing and iterate designs based on qualitative and quantitative data to optimize user satisfaction.
• Establish and maintain design standards, templates, and prototypes to ensure consistency and scalability across platforms.
• Mentor and guide team members, fostering a collaborative environment focused on innovation and continuous improvement.

What you'll bring:

• Extensive experience in user experience (UX) design, including user research, interaction design, and prototyping.
• Proven ability to lead cross-functional collaboration and manage stakeholder relationships effectively.
• Strong knowledge of qualitative and quantitative research methods, data analysis, and usability testing.
• Expertise in designing user journeys, storyboards, and contextual inquiries to enhance product experiences.
• Demonstrated skills in project management, driving strategic initiatives, and fostering team development.
• Ability to synthesize research findings into actionable design improvements aligned with business goals.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer Science

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.