(USA) Senior Manager, UX Design

Position Summary...

What you'll do...

Role summary:
As Senior Manager, User Experience (UX) Design, you’ll lead a team of designers delivering high-quality experiences while growing their craft, impact, and careers. You’ll direct a portfolio of work, build strong cross-functional partnerships, and enable teams to do their best work at scale.
Ideal leaders balance people leadership, design quality, and strategic execution. You’ll guide teams through ambiguity, connect product decisions to a broader experience vision, and ensure deliverables meet high standards for usability, accessibility, inclusivity, and craft. You’ll also strengthen organizational health by developing talent, improving practice, and evolving how design works across teams.
About the team:
The People Experiences team within Walmart’s Global Design organization develops intuitive tools and agents that empower associates and people managers to succeed. The team focuses on creating seamless experiences that help associates quickly onboard, understand compensation, advance their careers, and maintain strong connections with leadership. Additionally, the team supports leaders by providing resources to hire, onboard, and develop talent effectively. Through collaboration and strategic design, the team drives solutions that enhance workforce engagement and skill development, contributing to the growth and success of Walmart’s next generation of associates and leaders.
What you'll do:

• Lead, coach, and develop UX designers across levels; build effective team rituals.
• Set expectations for design quality, scope, and impact; grow talent via feedback, mentorship, and performance development.
• Oversee a portfolio across products/journeys; align to user needs, business priorities, and technical realities.
• Partner cross-functionally to shape roadmaps and experience strategy.
• Ensure intuitive, scalable, cohesive experiences across touchpoints, markets, and user groups.
• Review/direct work for consistent strategy, patterns, and execution; uphold usability, accessibility, universal design principles.
• Navigate ambiguity; frame problems, clarify priorities, and drive paths forward.
• Recruit, hire, and retain top talent; build culture of belonging.
• Influence leaders through communication, storytelling, and a clear POV on design’s impact.

What you'll bring:

• Significant UX/product/experience design leadership in complex product or platform environments.
• Proven success managing and developing designers across seniority levels.
• Ability to connect strategy, execution, and team development.
• Deep UX expertise: agentic design, systems thinking, and coherent end-to-end experiences.
• Strong cross-functional partnership to align vision, priorities, and delivery.
• Leads through ambiguity, competing priorities, and organizational complexity.
• Clear communicator and storyteller who influences senior stakeholders and builds alignment.
• High bar for craft, usability, accessibility, and equitable design.
• Builds healthy culture, operating rhythms, and scales design practice.
• Strong talent instincts: coaching, hiring, performance management, and org planning.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer Science

Primary Location...

806 Excellence Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.