(USA) Staff, Technology Operations
Multiple locations
R-2523220
Hoboken, NJ: $108,000 - $216,000/yr
San Bruno, CA: $117,000 - $234,000/yr
Regular/
Salaried
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Hoboken, NJ: $108,000 - $216,000/yr
San Bruno, CA: $117,000 - $234,000/yr
Regular/
Salaried
Position Summary...
The Staff, Technology Operations role owns the operating cadence, communications, and engagement mechanisms that keep the organization aligned, informed, and executing efficiently. This position leads end-to-end planning and delivery of All Hands, QBR/MBR and other business reviews, maintains the business calendar, manages leadership meeting logistics and materials, coordinates offsites, and drives team-wide communications and engagement programs.What you'll do...
All Hands Ownership
- Own the end-to-end All Hands program: agenda planning, content intake, narrative development, speaker prep, run-of-show, and facilitation.
- Partner with leaders to translate priorities into clear, compelling updates (wins, metrics, roadmap, risks, decisions).
- Manage production logistics (invites, tech checks, recordings, Q&A moderation, follow-ups) and publish post-meeting artifacts.
- Establish a repeatable All Hands operating model (cadence, templates, timelines, and quality standards).
Team Engagement
- Design and run team engagement programs (recognition, awards, kudos, celebrations, team culture moments) that reinforce desired behaviors and improve connection.
- Build lightweight processes for nominations, selection, and communications; ensure programs are inclusive and scalable.
- Coordinate team events and measure engagement effectiveness via participation and feedback.
Business Calendar Management
- Own and maintain the centralized business calendar across key cadences (All Hands, QBR/MBR, leadership meetings, planning milestones, major launches).
- Manage scheduling conflicts, dependencies, and stakeholder availability; ensure calendar hygiene and clear ownership.
- Publish forward-looking views and reminders to improve preparedness and reduce last-minute churn.
Offsite Logistics Coordination
- Plan and coordinate offsite logistics end-to-end: objectives alignment, agenda support, venue/vendor coordination, travel guidance, budget tracking (if applicable), and day-of execution.
- Ensure offsites produce actionable outputs (decisions, commitments, action items) and that follow-ups are documented and tracked.
Business Review Operations
- Own the operating model for QBRs, MBRs, and other business reviews: timelines, content standards, templates, pre-reads, and facilitation support.
- Drive content intake and consolidation; ensure materials are decision-oriented, consistent, and executive-ready.
- Track actions, decisions, and follow-ups; maintain a backlog of themes and recurring issues for continuous improvement.
Leadership Meeting Logistics
- Manage logistics for leadership meetings: scheduling, agendas, pre-reads, attendee coordination, and meeting operations.
- Ensure meetings run efficiently with clear outcomes, timekeeping, and documented decisions/action items.
- Maintain a consistent cadence and structure to reduce overhead and improve decision velocity.
Leadership Documentation, Presentations, and Repository Ownership
- Own leadership documentation and presentation workflows: drafting support, formatting, version control, and publishing.
- Maintain a centralized repository for leadership materials (decks, pre-reads, decision logs, action trackers), ensuring it is organized, searchable, and current.
- Establish documentation standards (naming conventions, templates, review cadence, access controls).
Team-wide Communications
- Own the team’s communication strategy and channels (announcements, weekly updates, key changes, reminders), ensuring clarity and consistency.
- Create reusable comms templates and a predictable cadence to reduce ad hoc requests.
- Partner with leaders to craft messages for sensitive or high-impact updates and ensure alignment across stakeholders.
Cross-Functional Collaboration
- Partner closely with leadership, product/engineering/program teams, and enablement partners to align on priorities and ensure consistent messaging.
- Influence without authority to drive adoption of standard cadences, templates, and communication norms.
What You'll Bring...
- Bachelor’s degree in Business, Communications, Operations, or related field (or equivalent experience).
- 8+ years of experience in technology operations, business operations, program operations, chief-of-staff, or similar roles.
- Demonstrated experience running executive cadences (All Hands, QBR/MBR), building decks/pre-reads, and managing stakeholder communications.
- Strong organizational skills with the ability to manage multiple timelines, stakeholders, and deliverables.
Preferred Qualifications
- Experience supporting a product/engineering organization.
- Experience coordinating offsites and large-scale meetings across distributed teams.
- Familiarity with knowledge management and repository governance (structure, versioning, access).
Core Competencies
- Executive communications and storytelling
- Program/cadence management and facilitation
- Stakeholder management and influence
- Operational rigor (templates, timelines, follow-through)
- Documentation and knowledge management
Success Measures of Candidacy and Role Acumen
- All Hands and business reviews run on-time with high-quality, decision-ready content
- Improved leadership alignment and reduced meeting churn through clear cadences and artifacts
- Increased engagement participation and recognition program adoption
- Trusted, up-to-date business calendar and repository with high usage and low confusion
- Clear, consistent team-wide communications with fewer ad hoc clarifications
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Hoboken, New Jersey US-10649: The annual salary range for this position is $108,000.00 - $216,000.00
San Bruno, California US-08848: The annual salary range for this position is $117,000.00 - $234,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.Option 2: 6 years’ experience in project management, program management, program operations, or related area.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location...
121 River St, Hoboken, NJ 07030-5989, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Benefits you’ll enjoy
Discount Card
Get 10% off
Walmart associates are eligible for a 10% discount card on most regular-priced items and fresh produce in-store and on select items at Walmart.com. Eligible after 90 days of employment.
Live Better U
100% covered
Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.
Walmart Academy
Grow your skills
Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.
Financial perks
Enjoy 401(k) matching and stock purchase plans.
Paid time off
Take a break as needed for vacation, sick leave, holidays, parental leave, and more
Comprehensive health benefits
Medical, dental, vision, and wellness programs for you and your family
Wellbeing programs
Access mental health resources and assistance programs for life’s challenges
Career growth opportunities
Training, leadership programs, and clear paths to advance.
Life at Walmart
Imagine a workplace surrounded by innovation.
At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.
Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.
With amenities like on-site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work-life balance isn’t just a goal—it’s a reality.
Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities.
Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities.
Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small-town charm and big-city amenities.
Join us at Walmart and grow your career alongside a community that feels like home.
This isn’t just a workplace—it’s a destination for leaders eager to make a difference.
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