Analyst II, Technology Operations - Global Marketplace Risk

Position Summary...

What you'll do...

Analyst II, Global Marketplace Risk – Policy Intelligence & Governance Role Summary The Analyst II, Global Marketplace Risk – Policy Intelligence & Governance will support the execution and continuous improvement of Marketplace seller screening policies through data analysis, governance, and operational insights. This role partners closely with Risk Strategy, Product, Engineering, Data Science, and Operations to ensure policies are implemented consistently, performance is monitored, and emerging risks are identified early. The ideal candidate is highly analytical, curious, and detail-oriented, with the ability to translate data into actionable recommendations. Depending on business priorities, this role may support portfolio performance monitoring, policy implementation, decision governance, audit programs, or reviewer tooling initiatives. Key Responsibilities

• Analyze seller screening performance to identify emerging trends, decision quality opportunities, and policy gaps.
• Support implementation of new policies, rule changes, and governance initiatives by validating outcomes and measuring business impact.
• Build dashboards, scorecards, and reporting that provide visibility into portfolio health, decision accuracy, audit performance, and operational metrics.
• Partner with Risk Strategy, Product, Engineering, Data Science, Analytics, and Operations to investigate issues and recommend data-driven improvements.
• Monitor KPIs and investigate changes in false positives, false negatives, manual review rates, decision consistency, and seller outcomes.
• Support audit programs by analyzing findings, identifying root causes, and tracking corrective actions.
• Help improve policy documentation, decision explainability, reviewer guidance, and governance processes.
• Perform ad hoc analyses to support executive reviews, business planning, and emerging risk investigations.

What You'll Bring

• Strong analytical skills with experience using data to solve business problems.
• Experience working with SQL and data visualization tools (Tableau, Looker, Power BI, etc.).
• Ability to synthesize data into clear recommendations and communicate findings to technical and business stakeholders.
• Strong attention to detail with excellent organizational skills.
• Comfortable working in ambiguous environments with multiple cross-functional partners.
• Ability to manage multiple priorities while maintaining high-quality execution.
• Curiosity to understand how policy, operations, data, and technology work together to improve business outcomes.

Key Skills

• Data Analysis & Business Intelligence
• SQL & Data Visualization
• Root Cause Analysis
• Policy Performance Monitoring
• Decision Quality & Governance
• Process Improvement
• Dashboard & KPI Development
• Cross-Functional Collaboration
• Operational Analytics
• Executive Communication

Preferred Qualifications

• Experience in eCommerce, fraud, trust & safety, risk, operations, or analytics.
• Experience with SQL, Python, or similar analytical tools.
• Familiarity with risk decisioning, policy implementation, audit programs, or operational governance.
• Experience developing dashboards or recurring business reporting.
• Understanding of experimentation, KPI measurement, and performance monitoring.

Models compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by incorporating these into the development and implementation of business plans using the Open Door Policy and demonstrating and assisting others with how to apply these in executing business processes and practices

Respect the Individual: Demonstrates and encourages respect for others drives a positive associate and customermember experience for all embraces differences in people cultures ideas and experiences supports workplaces where associated feel seen and connected through a culture of belonging so all associates thrive and perform contributes to an environment allowing everyone to bring their best selves to work

Respect the Individual: Demonstrates engagement and commitment to the team developing others through feedback coaching mentoring and developmental opportunities and recognizes others contributions and accomplishments

Respect the Individual: Builds strong and trusting relationships with team members and business partners works collaboratively to achieve objectives communicates with impact and listens attentively to a range of audiences and demonstrates energy and positivity for own work

Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local giving

Act with Integrity: Follows the law our code of conduct and company policies and encourages others to do the same supports an environment where associates feel comfortable sharing concerns reinforces our culture of nonretaliation listens to concerns raised by associates and takes action acts with accountability for achieving results in a way that is consistent with our values

Act with Integrity: Is consistently humble selfaware honest and transparent

Serve our Customers and Members Delivers results while putting the customermember first and applying an omnimerchant mindset and acts with an Every Day LowCost mindset to drive value and Every Day Low Prices for customersmembers

Serve our Customers and Members Adopts a broad perspective that considers data analytics customermember insights and different parts of the business when making plans

Strive for Excellence: Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions supports innovation and intelligent risktaking and exhibits resilience in the face of setbacks

Strive for Excellence: Implements and supports continuous improvements and willingly embraces new digital tools and ways of working

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area.
Option 2: 2 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.