(USA) Manager, Program Management - Seller Fulfillment Services, eCommerce
850 Cherry Ave
San Bruno, CA 94066-3031
San Bruno, CA 94066-3031
R-2453973
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$91,000 - $169,000/yr
Regular/
Salaried
Position Summary...
What you'll do...
About the SFS Solutions Team
The Seller Fulfillment Services (SFS) Solutions team at Walmart Marketplace is focused on building and scaling innovative fulfillment capabilities that power Walmart’s omnichannel experience. We partner across sellers, supply chain, and technology to design solutions that improve speed, accuracy, and efficiency in how orders are fulfilled and delivered to customers. Our work directly impacts customer satisfaction, associate experience, and operational excellence—driving continuous improvement through data, collaboration, and scalable program execution.
The Seller Fulfillment Services (SFS) Solutions team at Walmart Marketplace is focused on building and scaling innovative fulfillment capabilities that power Walmart’s omnichannel experience. We partner across sellers, supply chain, and technology to design solutions that improve speed, accuracy, and efficiency in how orders are fulfilled and delivered to customers. Our work directly impacts customer satisfaction, associate experience, and operational excellence—driving continuous improvement through data, collaboration, and scalable program execution.
What You’ll Do
The SFS Solutions team operates in a solutions architect capacity, partnering directly with sellers to help grow their business on Walmart’s platform. The role blends sales, consultative “hunting,” and data driven storytelling. This will include analyzing seller performance, identifying opportunities, and presenting tailored packages of product-based solutions that improve fulfillment, visibility, and overall growth. By combining analytics with compelling presentations and a deep understanding of Walmart’s ecosystem, the team drives adoption of key services while delivering measurable results for sellers.
Program Leadership & Execution
- Lead, coordinate, and oversee complex growth activities and assignments
- Develop and maintain relationships with key stakeholders to align on business goals and customer needs
- Drive accountability and measure progress toward program outcomes
- Identify risks and improvement opportunities, demonstrating adaptability and continuous learning
- Manage program plans, timelines, milestones, and deliverables
- Communicate updates and performance to senior leadership through regular reporting
Strategy & Analysis
- Evaluate program performance by comparing projections to actual results
- Analyze KPIs, trends, ROI, and customer feedback to inform decisions
- Conduct feasibility assessments, gap analyses, and develop business cases
- Recommend process improvements and scalable solutions to enhance capabilities
- Partner cross-functionally to align strategy, execution, and outcomes
Stakeholder Management & Collaboration
- Collaborate with cross-functional teams to solve complex problems and drive alignment
- Manage stakeholder expectations and build trust through clear communication
- Escalate and resolve critical issues through structured root cause analysis
- Leverage enterprise processes and tools to improve efficiency and effectiveness
Team Leadership & Development
- Supervise and develop associates through hiring, training, mentoring, and coaching
- Foster a culture of accountability, inclusion, and belonging
- Provide recognition and growth opportunities to support high performance
Operational Excellence
- Ensure compliance with company policies, procedures, and ethical standards
- Implement action plans that align with Walmart’s mission and values
- Monitor execution and ensure successful delivery of program objectives
What You’ll Bring
Respect the Individual
- Builds inclusive, high-performing teams where associates feel valued and supported
- Invests in talent through feedback, coaching, and development opportunities
- Cultivates strong, trust-based relationships across teams and stakeholders
Act with Integrity
- Upholds the highest standards of ethics, transparency, and accountability
- Leads by example and reinforces a culture of compliance and open communication
- Creates an environment where associates feel safe to raise concerns
Serve Our Customers and Members
- Prioritizes the customer in decision-making and program execution
- Uses data, insights, and an omnichannel mindset to drive value
- Focuses on delivering consistent, high-quality business outcomes
Strive for Excellence
- Continuously raises the bar through innovation and improvement
- Embraces a growth mindset, curiosity, and resilience
- Leverages technology and new ways of working to drive efficiency
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $91,000.00 - $169,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's degree in Business, Human Resources, or related field and 2 years’ experience in project management, compliance, operations management or related area OR 4 years’ experience in project management, compliance, operations management, or related area.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leading a cross-functional team, Retail Link, Working with profit and loss responsibilities.Primary Location...
850 Cherry Ave, San Bruno, CA 94066-3031, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Benefits you’ll enjoy
Discount Card
Get 10% off
Walmart associates are eligible for a 10% discount card on most regular-priced items and fresh produce in-store and on select items at Walmart.com. Eligible after 90 days of employment.
Live Better U
100% covered
Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.
Walmart Academy
Grow your skills
Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.
Financial perks
Enjoy 401(k) matching and stock purchase plans.
Paid time off
Take a break as needed for vacation, sick leave, holidays, parental leave, and more
Comprehensive health benefits
Medical, dental, vision, and wellness programs for you and your family
Wellbeing programs
Access mental health resources and assistance programs for life’s challenges
Career growth opportunities
Training, leadership programs, and clear paths to advance.
Life at Walmart
Imagine a workplace surrounded by innovation.
At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.
Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.
With amenities like on-site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work-life balance isn’t just a goal—it’s a reality.
Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities.
Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities.
Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small-town charm and big-city amenities.
Join us at Walmart and grow your career alongside a community that feels like home.
This isn’t just a workplace—it’s a destination for leaders eager to make a difference.
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