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(USA) Senior Manager, Technology Operations - Growth Experimentation

1601 Se 10th St
Bentonville, AR 72716-0000
R-2435215
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$90,000 - $180,000/yr
Regular/Permanent
Salaried

Position Summary...

What you'll do...

Location: Bentonville, Arkansas Only
About the Role 
Join the Walmart Omni Customer Growth team and help redefine how customers shop—both in-store and online. This role sits at the center of our Omni experience and is responsible for leading high-impact experimentation that drives measurable growth. 
As a Senior Manager focused on Experiment Design & Execution, you will own the end-to-end experimentation lifecycle—designing tests, defining measurement frameworks, analyzing results, and translating insights into action. You will partner closely with eCommerce, Product, Merchandising, Marketing, Operations, and Revenue teams to ensure experiments are well-designed, statistically sound, and tied to clear business outcomes. 
This is a hands-on, highly analytical role. Strong SQL and Python expertise are required. 
 
What You’ll Do 
Lead Experimentation Strategy & Execution 
  • Design and execute A/B and multivariate experiments to drive omni customer acquisition, engagement, and retention. 
  • Define success metrics, guardrails, and measurement frameworks grounded in statistical rigor. 
  • Partner with Product and Engineering to ensure clean test implementation and reliable data capture. 
Own Measurement & Causal Analysis 
  • Apply statistical methods, causal inference techniques, and hypothesis-driven analysis to evaluate experiment impact. 
  • Quantify incremental lift and translate findings into clear, actionable recommendations. 
  • Establish best practices for experimentation design, analysis, and documentation across the team. 
Deliver Data-Driven Insights 
  • Use SQL and Python to extract, transform, and analyze large datasets. 
  • Build scalable analytical workflows and automate recurring reporting where possible. 
  • Conduct deep dives into customer engagement, customer health, and operational performance metrics. 
Drive Cross-Functional Impact 
  • Influence partners across eCommerce, Merchandising, Marketing, and Operations to prioritize high-value tests. 
  • Present clear, concise insights and recommendations to senior stakeholders. 
  • Operate as the voice of the customer, grounding decisions in data and measurable outcomes. 
Operational Excellence 
  • Lead weekly/monthly business reviews related to experimentation performance. 
  • Improve experimentation processes, documentation, and governance to scale impact. 
 
You’ll Sweep Us Off Our Feet If You 
  • Have deep experience designing and analyzing controlled experiments in a digital or omni environment. 
  • Are highly proficient in SQL and Python (required) and use them daily for analysis and modeling. 
  • Have a strong foundation in statistics, economics, causal inference, or related quantitative fields. 
  • Take a hypothesis-first approach and are comfortable working with ambiguity. 
  • Translate complex analysis into clear business recommendations. 
  • Build trust quickly and influence without authority across cross-functional teams. 
  • Balance strategic thinking with hands-on execution. 
  • Communicate complex ideas clearly to both technical and non-technical audiences. 
  
   At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits you’ll enjoy

Discount Card
Discount Card
Get 10% off
Walmart associates are eligible for a 10% discount card on most regular-priced items and fresh produce in-store and on select items at Walmart.com. Eligible after 90 days of employment.
Live Better U
Live Better U
100% covered
Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.
Walmart Academy
Walmart Academy
Grow your skills
Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.
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Financial perks
Enjoy 401(k) matching and stock purchase plans.
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Paid time off
Take a break as needed for vacation, sick leave, holidays, parental leave, and more
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Comprehensive health benefits
Medical, dental, vision, and wellness programs for you and your family
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Wellbeing programs
Access mental health resources and assistance programs for life’s challenges
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Career growth opportunities
Training, leadership programs, and clear paths to advance.
Life at Walmart
Imagine a workplace surrounded by innovation. At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.
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Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.
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With amenities like on-site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work-life balance isn’t just a goal—it’s a reality.

Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities.
Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small-town charm and big-city amenities.
Join us at Walmart and grow your career alongside a community that feels like home.
This isn’t just a workplace—it’s a destination for leaders eager to make a difference.
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