Position Summary...

What you'll do...

This role owns the end-to-end transactability health of Walmart’s catalog, ensuring items are fully enabled, compliant, and sellable across eCommerce channels. The Manager, Technology Operations – Item Enablement - Transactability operates at the intersection of technology, item data, business operations, and customer and seller experience, driving scalable solutions that improve item readiness, reduce friction, and unlock GMV. This leader manages complex, cross-functional programs spanning Product, Engineering, Operations, and Business teams to deliver measurable improvements in item quality, transactability, automation, and platform efficiency. Key Responsibilities Transactability Program Ownership · Own the transactability lifecycle for items from onboarding through live site readiness and maintenance. · Define success metrics for item readiness (coverage, quality, automation, defect reduction). · Translate business pain points into scalable, technology-driven solutions. Technology & Program Management · Lead multiple medium- to high-complexity technology programs focused on item enablement, data quality, and operational efficiency. · Decompose large initiatives into clear milestones, owners, dependencies, and delivery timelines. · Identify risks to transactability outcomes and proactively drive mitigation plans. · Ensure delivery against roadmap commitments with strong governance and execution rigor. Cross-Functional Leadership · Partner closely with Product, Engineering, Item Integrity, Seller Experience, Compliance, and Operations teams. · Lead forums that align stakeholders on priorities, tradeoffs, and delivery expectations. · Influence without authority by grounding decisions in data, customer impact, and platform scale. Financial & Operational Impact · Connect transactability improvements to GMV unlock, cost reduction, and productivity gains. · Track investment vs. return for automation and platform initiatives. · Drive operational simplification and reduction of manual item interventions. Data, Reporting & Insights · Establish dashboards and reporting that clearly communicate transactability health, risks, and trends. · Use data to identify systemic issues, prioritize fixes, and measure program effectiveness. · Present insights and recommendations to senior leadership in a concise, decision-ready format. People Leadership · Lead, coach, and develop associates with a focus on ownership, clarity, and continuous improvement. · Foster a culture of accountability, learning, and customer-first thinking. · Promote inclusion, belonging, and ethical leadership aligned with Walmart values. Required Skills & Experience · Strong program and technology operations management experience in complex, cross-functional environments. · Proven ability to manage ambiguity and drive execution across multiple stakeholders. · Experience working with item data, platform enablement, digital operations, or large-scale catalog systems. · Solid understanding of how technology decisions impact business outcomes and customer experience. · Excellent communication skills, able to translate technical details into understandable business impact. Preferred Qualifications · Experience in eCommerce, marketplaces, item onboarding, content quality, or platform enablement. · Familiarity with automation, rules engines, workflows, and data quality frameworks. · Background in driving large-scale operational transformation or GenAI-enabled solutions. · Comfort operating in a highly scaled, fast-moving retail or marketplace environment. Success Measures · Increased item transactability and sell-through across eCommerce channels · Reduced manual item defects and operational touchpoints · Improved speed-to-live for items and sellers · Strong adoption of platform and automation capabilities · Clear, measurable contribution to GMV and cost efficiency At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
Option 2: 5 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.