Position Summary...

Director – Reliability COE
As the director of the Reliability COE, you will lead the transformation of Walmart’s Reliable Operations (RO) program and the Technical Learning & Development program across the Maintenance Supply Chain network, which spans Ambient, Grocery, and Fulfillment networks. In this role, you will oversee two critical teams:
• Reliable Operations Team – driving Total Productive Maintenance (TPM) and reliability strategies across the network.
• Technical Learning & Development Team – creating and scaling technical training programs for automation technologies and maintenance skill development.
As the Director, you will set the strategic vision, provide leadership, and ensure flawless execution for RO adoption, TPM integration, and technical capability building. Your responsibilities will include developing onboarding programs, diversifying training for Symbotic, Witron, Knapp, and legacy systems, and building a robust talent pipeline to support long-term workforce readiness.

What you'll do...

• Strategic Leadership & Program Ownership: Lead the transformation of RO and Technical Learning & Development programs across the Maintenance Supply Chain. Serve as the owner of Walmart’s TPM and RO programs, ensuring alignment with enterprise goals and supply chain integration.
• Team Leadership & Development: Direct and develop two teams: Reliable Operations and Technical Learning & Development. Foster a culture of continuous improvement, collaboration, and innovation within both teams.
• Technical Learning & Development: Oversee the design and execution of technical training programs for automated facilities, reducing dependency on vendor-led training. Scale structured learning pathways such as Associate-to-Technician (A2T) and Automation, Mechatronics & Robotics (ARM). Create onboarding programs and a strategic talent pipeline to support long-term workforce development.
• Network Enablement & Standardization: Driving adoption of standardized processes, including Daily Management Systems (DMS) and RO assessments. Executing regional workshops focused on technician development, workstream leadership, and automation focused programs.
• Continuous Improvement & Integration: Influence integration of RO with other supply chain initiatives such as Engineering, Operations, and Quality. Partner with engineering, operations, and vendor teams to optimize reliability strategies and reduce downtime.
• Impact on Associates & Customers: Oversee operational excellence initiatives that streamline processes, reduces waste, and eliminates rework. Empower associates through structured training and career pathways, improving engagement and advancement opportunities. Enhance the technical readiness of the field by preparing associates for automation technologies, accelerating proficiency and reducing ramp-up time.

What you'll bring...

• Strategic Vision & Execution: Ability to define and drive the transformation roadmap for RO and Technical Learning programs. Experience aligning programs with enterprise goals and integrating across multiple supply chain segments (Ambient, Grocery, Fulfillment).
• Leadership & Team Development: Proven ability to lead and develop two distinct teams (RO and Technical Learning & Development). Strong people leadership skills to foster collaboration, innovation, and accountability.
• Technical Expertise: Deep understanding of Total Productive Maintenance (TPM) principles and reliability engineering. Knowledge of automation technologies (Symbotic, Witron, Knapp) and legacy systems. Familiarity with CMMS, warranty processes, and maintenance best practices.
• Training & Capability Building: Experience designing and scaling technical training programs for diverse automation platforms. Ability to create structured learning pathways (e.g., A2T, ARM) and onboarding strategies. Knowledge in leveraging digital learning tools (Axonify or similar platforms).
• Change Management & Adoption: Skills to drive network-wide adoption of RO, DMS, and standardized processes. Ability to influence cross-functional stakeholders and integrate initiatives like TPM, WPS and Quality.
• Vendor & Cost Optimization: Experience reducing dependency on vendor-led training and optimizing spend. Ability to build internal capability that saves cost and accelerates proficiency.
• Data-Driven Decision Making: Strong analytical skills to measure program effectiveness and identify improvement opportunities. Ability to use metrics to track goal completion, adoption, training completion, and operational impact.
• Talent Pipeline Development: Vision for building a strategic talent pipeline to support long-term workforce readiness. Ability to create career pathways that empower associates and improve engagement.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in a Technical related field (e.g., Controls, Electrical) and 8 years experience in Material Handling Industry or related field OR
10 years experience in Material Handling Industry or related field.
2 years supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervisory experience

Masters: Computer Engineering

Project Management - Project Management Professional - Certification

Primary Location...

805 Respect Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.