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(USA) Manager, Strategic Account Management - Marketplace Central Team
Multiple locations
R-2369951
Bentonville, AR: $80,000 - $202,000/yr
San Bruno, CA: The pay range will be discussed during the hiring process
Regular/Permanent
Salaried
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Bentonville, AR: $80,000 - $202,000/yr
San Bruno, CA: The pay range will be discussed during the hiring process
Regular/Permanent
Salaried

Position Summary...

What you'll do...

Who we are: We are a customer-focused team dedicated to helping sellers grow on Walmart Marketplace. We partner with enterprise-level, multi-category sellers to deliver a wide assortment to our customers, backed by excellent value and service. The Marketplace account management Central Team enables growth for high-impact sellers through strategic planning, operational excellence, and cross-functional collaboration. Role Summary: We are seeking an experienced, enterprise-minded account manager to oversee and grow a portfolio of large, multi-category sellers on the Marketplace. This individual will lead strategic account planning, merchandising & assortment optimization, operational excellence, and cross-functional execution to maximize GMV and seller success, while serving as the primary seller liaison. Key Responsibilities:
  • Full accountability for a book of high-volume, enterprise sellers spanning multiple categories (Electronics, Home, Hardlines, Consumables, Seasonal, etc.).
  • Develop and execute joint business plans with sellers, including assortment expansion, seasonal strategies, promotional calendars, and growth roadmaps.
  • Drive catalog and assortment strategy; lead sellers in improving listing quality — content, attributes, imagery, pricing, inventory, reviews — to enhance discoverability and conversion.
  • Oversee operational readiness and compliance: track inventory health, fulfillment readiness, shipping and return logistics, and adoption of seller/fulfillment services.
  • Monitor performance metrics and business health: GMV, conversion, in-stock rate, fulfillment metrics, customer feedback; perform deep-dive analyses and lead corrective or growth initiatives.
  • Act as seller advocate internally: build strong relationships with seller leadership; collaborate with internal stakeholders (merchandising, operations, supply chain, product, marketing) to resolve issues, influence tools and processes, and support seller growth.
  • Lead seller onboarding when applicable: coordinate catalog ingestion, inventory setup, fulfillment integration, and operational process rollouts.
  • Promote and drive seller adoption of Marketplace programs (fulfillment services, promotional events, marketing support) and align seller activities with Marketplace-wide seasonal or category initiatives.
  • Work autonomously with high ownership and accountability; manage complex accounts in a dynamic, fast-paced, cross-functional environment.
Required Qualifications / Attributes:
  • 5+ years of experience in e-commerce / marketplace account management / omni-channel merchandising / vendor management, ideally with large-scale or enterprise sellers.
  • Demonstrated success in managing large, multi-category catalogs with measurable performance improvements.
  • Strong merchandising and catalog management skills; deep understanding of assortment strategy, content optimization, pricing, and catalog hygiene.
  • Operational expertise: inventory management, fulfillment, logistics, supply-chain processes, seller services.
  • Excellent cross-functional collaboration, stakeholder management, and seller relationship-building skills.
  • Data-driven with strong analytical capabilities; proficiency with spreadsheet tools (Excel/Sheets), BI tools, and comfort presenting performance analyses and business plans.
  • Proactive, results-oriented, with strong ownership mentality; adaptable and able to manage multiple priorities under minimal supervision.
  • Strong communication and negotiation skills; ability to influence internal stakeholders and external seller leadership.
Preferred Qualifications / Advantageous Experience:
  • Experience working with enterprise/multi-category sellers across diverse categories (Apparel, Home, Hardlines, Seasonal, Consumables, etc.).
  • Proven track record of improving large seller catalogs, driving GMV growth, conversion improvement, and operational efficiencies.
  • Experience in leading strategic initiatives, influencing cross-functional teams, and shaping seller growth roadmaps.
  • Familiarity with marketplace seller tools and services (fulfillment, logistics, marketing/promotions) and ability to drive adoption.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area., Sales

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Benefits you’ll enjoy
Discount Card
Discount Card
Get 10% off
Walmart associates are eligible for a 10% discount card on most regular-priced items and fresh produce in-store and on select items at Walmart.com. Eligible after 90 days of employment.
Live Better U
Live Better U
100% covered
Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.
Walmart Academy
Walmart Academy
Grow your skills
Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.
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Financial perks
Enjoy 401(k) matching and stock purchase plans.
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Paid time off
Take a break as needed for vacation, sick leave, holidays, parental leave, and more
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Comprehensive health benefits
Medical, dental, vision, and wellness programs for you and your family
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Wellbeing programs
Access mental health resources and assistance programs for life’s challenges
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Career growth opportunities
Training, leadership programs, and clear paths to advance.
Life at Walmart
Imagine a workplace surrounded by innovation. At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.
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Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.
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With amenities like on-site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work-life balance isn’t just a goal—it’s a reality.

Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities.
Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small-town charm and big-city amenities.
Join us at Walmart and grow your career alongside a community that feels like home.
This isn’t just a workplace—it’s a destination for leaders eager to make a difference.
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